Blog

Are you suddenly experiencing caller ID issues? We have seen hundreds of issues lately and it all stems from the desire to stop spoofed robocalls. The FCC is working to stop these annoying calls by requiring caller ID authentication but it is resulting in caller ID reverting in many cases to the name of theRead more

Client A large healthcare software company. Challenge The client needed to scale more efficiently. They were in acquisition mode and had a small team running mission-critical database applications.  Solution Outsourcing allowed them to augment their staff to provide 24×7 support with deep database expertise without hiring.  Results As they acquire companies, they quickly implement theRead more

Client A national provider of professional parking, transportation, facility maintenance, event logistics, and security services. Challenge The client identified an opportunity for digital transformation in their online business, but their IT team was spending much of their time monitoring and patching to support the infrastructure upgrades required. Solution ARG was able to help them pivotRead more

Cell phone shortfall penalties can be a massive expense for large companies experiencing sudden staff reductions. See how ARG coordinated a solution to save money and mitigate risk. Client Bio: A large government contractor Challenge: After losing a large contract, the client was facing sunk equipment costs and high early termination charges for the 900Read more

International trade shows create logistics and communication challenges, see how ARG helped a team stay in touch to ensure a top-notch event. Client Bio: A global trade organization. Challenge: The client needed a short-term communication solution to allow 50 staff and contractors to communicate in real-time while hosting an international trade show. Solution: ARG wasRead more

During an assessment by an outside consultant, IT leadership at a large regional nonprofit was found lacking. The leadership deficit caused excessive costs, delays in delivering hardware, software, and data access to new and reassigned employees, and absent or partial documentation of key IT processes and architecture. This negatively impacted application management, infrastructure management, andRead more

ARG expands footprint, and broadens the depth and breadth of its technology solutions, services, and expertise with the addition of Richmond, VA-based agent. McLean, VA, April 13, 2021 – Executing to plan at an accelerated pace, ARG is thrilled to announce the merger with long-time partner, Freedom Solutions Group (FSG) as they join to operateRead more

Top Enterprise Technology Consultant Adam Carreno Joins ARG Leadership Team as Principal March 16, 2021 – Expanding its expertise and technology services footprint, ARG is pleased to announce its latest acquisition and welcome NextWave Technology Advisors to its fast-growing technology services investment portfolio. Led by principal and Fortune 500 technology advisor Adam Carreno, NextWave TechnologyRead more

National cleaning company offloads support and finds wireless savings. Client Bio: Nationwide facilities cleaning and maintenance company with over 5,000 employees. Challenge: The client was struggling to manage wireless expenses with limited resources.  They had one person managing over 400 devices in addition to her other responsibilities and it was taking an increasing amount ofRead more

Global engineering firm realizes savings from SD-WAN & network optimization with the right team to deliver on the strategy and deployment. Client Bio: A large global engineering firm with over 50 locations and 1500 employees. Challenge:  Client purchased a Versa SD-WAN solution from a trusted IT solution partner and needed to source dual network connectivity.Read more

Decreased Cost, Increased Bandwidth, & Consolidated Support with TEM & SD-WAN Client Bio: A leading national network of 80 pain relief centers helping over 1 million patients. Challenge: The client was struggling to manage monthly invoices that spanned over 80 locations and 15 providers. They were spending $140,000 every month on their IT infrastructure, whichRead more

Introducing ARG’s Newest Addition, David DeCillis! ARG is thrilled to welcome Senior Product Specialist – Network, David DeCillis, to the team. David, an industry veteran, is approaching his 25th year in the IT world. He most recently served as Vice President of IT for a national transportation and logistics company supporting over 2,300 users across 40+Read more

Client Profile A Top 10 Federal Defense Contractor with over 20,000 employees. Previous State The client was managing a complex environment with large Avaya and Cisco infrastructure footprints for PBX and Contact Center. They utilized multiple SIP carriers and numerous collaboration tools, including Microsoft Skype for Business, Microsoft Teams, and Cisco WebEx. Need for ChangeRead more

Client Overview The client provides innovative and cost-effective services to national security and industry customers focused on the convergence of C4ISR, information, and cyber systems. They are leading the way for national security and commercial space integration, developing innovative solutions to tomorrow’s challenges today. They currently have 250 employees with a plan to grow toRead more

Technology Town Hall: Making Work from Home Work for You If you couldn’t make it to our Technology Town Hall: Making Work from Home Work for You on April 16th, have no fear… you can watch the recording here! We are helping thousands of clients facing challenges with remote work and how to do moreRead more

2020 Vision: Unified Communications If you couldn’t make it to our 2020 Vision: Unified Communications Webinar on March 25th or April 2nd, have no fear… you can watch the recording here! Tune in for a 360 view of the current Unified Communications marketplace and what you can expect to see next. You will walk awayRead more

Engaging Raving Fans Through Value Realization   In 2019, we launched ARG’s value realization process. The process builds on the business value identification in our consulting process and carries it beyond deployment to ensure that our clients fully implement and operationalize the benefits of new technology. A year following the value realization rollout, we satRead more

Your business phone system can work seamlessly with many of the cloud-based business applications you already use…. What’s next? Application Programming Interfaces (APIs) aren’t new, but the ability for systems to communicate seamlessly has had a huge impact on Unified Communications over the past 24 months. Traditional Unified Communications as a Service (UCaaS) solutions areRead more

McLean, VA – February 3, 2020 – ARG, Inc. announced today the expansion of its technology consulting practice to now serve the Southeast region of the United States. On November 1, 2019, Ralph Hawkins joined the ARG team as Executive Vice President. ARG leverages the thousands of client meetings and technology projects they complete every yearRead more

Consolidating Unified Communications Tools into a Secure, Compliant, Single Pane of Glass. Client Profile A national privately-held consulting company with over 200 staff dedicated to solving challenging problems in national defense. Previous State Avaya on-premises PBX; Verizon PRI’s; numerous collaboration & messaging tools (including Microsoft Teams, Slack, GoToMeeting, WebEx, and Jira). Key Critical Requirements NISTRead more

ARG was recently named one of the 2020 Best Places to Work in Virginia by Virginia Business Magazine and Best Companies Group for the 6th year in a row! This statewide survey and awards program is designed to identify, recognize and honor the best places of employment in Virginia, benefiting the state’s economy, workforce andRead more

Creating a Cost-Effective Security and Compliance Posture for a Financial Services Organization Client A regional financial services organization with over 400 employees in 8 different locations serving clients in the Mid-Atlantic Region. The client has a rich history with ARG supporting their network and cloud infrastructures. The client engaged the ARG team’s expertise and industryRead more

Trade Association Protects Organization and Streamlines Communication with Cloud-Based Solution Client The client is a trade association that supports over 15 million U.S. jobs and represents a nearly $400 billion U.S. industry. With support from the client, more than 2,200 companies enjoy membership benefits such as policy advocacy, market research, technical education, industry promotion, standardsRead more

The Top-Rated Technology Consultancy was a Finalist for the Annual MSP 501’s “MSP of the Year” Award McLean, Virginia – Oct. 10, 2019 – ARG, Inc. is pleased to announce it was named a finalist for “MSP of the Year” as part the prestigious 12th annual Channel Futures MSP 501 rankings. The competition for placementRead more

Mobility Gone Wild: Fast, Furious, & Unleashed ARG’s Director of Mobility Solutions, Patrick McGugan, and Chief Revenue Officer, Mike Shonholz, got rave reviews on the content they delivered at our Mobility Gone Wild event in August, so we held a webinar for those who couldn’t attend the live seminar. Watch the webinar recording to learn more about this dynamic technology. 63%Read more

ARG’s Chief Experience Officer (CXO), Heather Campbell, wrote a terrific article discussing the importance of incorporating client experience into a company’s culture and client engagements. Heather is spearheading ARG’s value realization process, which helps clients through the technology adoption process to full realization of the business outcomes they were expecting. She drives her team toRead more

Earlier this summer, ARG was named one of the world’s premier managed service providers by Channel Futures MSP 501.  In conclusion of last week’s Channel Partners conference held in Washington DC, Channel Futures hosted an MSP 501 award ceremony where ARG was recognized as a finalist for “MSP of the Year”. ARG’s Chief Revenue Officer,Read more

ARG was thrilled to welcome the Channel Partners Evolution conference to our home town of Washington D.C. last week. During the show, ARG’s CEO, Greg Praske and Chief Revenue Officer, Mike Shonholz, had the pleasure of sitting down with Gary Audin to talk about ARG’s business value-based approach to IT consulting and some of theRead more

Government Contractor Collaborates with ARG to Improve Telecom Expense Management Client The organization supports a multitude of companies that service federal agencies, including civil, intelligence, and defense agencies. They provide engineering, infrastructure support, IT services, and professional services in order to conquer the broad range of challenges these agencies face. Challenge The client’s largest issueRead more

In his recent article for Channel Futures, ARG Chief Revenue Officer, Mike Shonholz, discusses the impacts that new applications and solutions entering the IT services market are having on both consumers and service providers. Businesses are facing more technology choices than ever before, which in turn is creating new opportunities and challenges for solution providers.Read more