The client provides innovative and cost-effective services to national security and industry customers focused on the convergence of C4ISR, information, and cyber systems. They are leading the way for national security and commercial space integration, developing innovative solutions to tomorrow’s challenges today. They currently have 250 employees with a plan to grow to 500.
Key Critical Requirements
Microsoft GCC High is designed to meet the unique security and compliance requirements of the Defense Industrial Base. Planet Technologies helped with the migration to Office 365 in GCC High and the client wanted to leverage Microsoft Teams for meetings using a public switched telephone network (PSTN) dial-in for a consistent user experience.
They needed a partner that could allow them to easily scale the conferencing use case as well as support their longer-term migration strategy to Teams Voice in GCC. Their trusted Microsoft partner, Planet Technologies, introduced them to ARG.
The client was paying for expensive host licensing and pay-per-minute audio on WebEx. They wanted to reduce their existing telecom spend by moving more of their enterprise collaboration into Teams. This was working very well until they migrated to GCC High for compliance reasons. Microsoft does not offer a voice option for Office 365 GCC High. With that in mind, they sought a company that could deliver Microsoft Teams voice and telephony solutions, built for a GCC High environment.
ARG has the knowledge and experience in supporting similar clients and was able to leverage the best Microsoft Direct Routing partner to support this use case. The solution allows the client to continue their cost optimization and further leverage Microsoft Teams to migrate fully away from Cisco WebEx. The ARG team also provides a road map to deliver the full enterprise voice migration to Teams from their Cisco Call Manager in the future. ARG’s extensive experience, engineering and project experience resources ensure a seamless implementation experience. ARG was able to negotiate the best possible rates for the client, including a 90-day free trial, and facilitated a smooth deployment across the organization.
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