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IT CLARITY?

WHAT IS

There are two problems in the IT market; first is overwhelming choice, and second is the pace of change. Companies are afraid of making the wrong choice, or not choosing the latest technology because they are simply not aware of it. For 32 years, ARG has helped over 4,000 companies make the right choice from thousands of options and bleeding-edge new products. We call it IT Clarity – our clients call it brilliant.

To identify the right choice for an organization, ARG goes through a proven process and then prepares a presentation to justify the solution by thoroughly documenting the expected business outcomes and detailing all aspects of the selection process. We prepare you to field questions from the board room, your leadership, and your peers. With the IT Clarity InSITE document, you will be prepared to inform them of the detail they need to approve your recommendation:

Why are we considering a technology change and what is driving the timeframes?
How will we make sure we are inclusive? Who will be involved in the decision?
What process did we follow to vet and down-select providers?
What are our requirements & measurement for success? What business value and objectives will we achieve?
How will we be leveraging existing investments?
What are the most critical use cases and the CIO’s most pressing concerns?

What approaches did we consider?
Did we look at everyone, how did they stack up?
Which supplier best matched the most critical requirements?
What assumptions were made that drove the financials?
Are we getting the BEST financial deal? Cash flow improvement, timing of cash, & profit improvement?
Which supplier best matches our requirements?
Tell me about the firm we are recommending?
Who are their references?

Once a decision is made, ARG assists with contract negotiations, ensures the service is implemented correctly and provides ongoing support.

If you have a service or billing issue or question, you simply call ARG. One number covers all services and any type of question or issue that may arise.

Get Started With ARG Today

ARG has provided us with only the best and most knowledgeable support over the more than 10 years we have worked with them. The teams they deploy to shepherd any project, no matter the size, has ensured a seamless experience and a steady focus on the process, every time. Also, ARG has consistently delivered its top talent to help inform our service procurement decisions. We are grateful for this partnership!

Deborah

Forest Trends

Electrical and telecom outages plague the area of downtown Bethesda, MD and we’d be lost without the ability to have our critical communications needs handled with speed and efficiency. During the day or night, or even on the weekend, our requests get immediate attention and resolve. The support team freakin’ rocks — very thorough and knowledgeable, each person we deal with is responsive and pleasant. Great job.

Tim

American Association of Blood Banks

ARG has helped Cardinal Bank with a number of projects which have resulted in a more than 20% savings in telecom expense. While the cost saves are certainly eye catching, it is also the service levels of ARG and their ability to serve as the go between (with extremely effective results) for the providers that makes this vendor relationship an A+. ARG is of a size that they have significant purchasing power and inside connections that is beyond what we could do alone but they are small enough that they assign a dedicated team that is on call all the time. I highly recommend that you meet with ARG to evaluate their services and products.

Alice

Cardinal Bank

Washington DC Headquarters: (703) 770-2400
Maryland Office: (240) 235-0080
Northeast Office: (401) 825-4170
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