Blog

Enhancing Security, Connectivity, and Efficiency for Mobile Healthcare Fleets.CLIENT A leading mobile imaging provider delivers advanced diagnostic services directly to hospitals and communities, including MRI, X-ray, PET, and CT scans. By delivering imaging services directly to the areas that need them most, they improve accessibility to timely, high-quality diagnostics, ultimately leading to improved patient outcomesRead more

Learn how one client broke free from non-value-added IT responsibilities while improving redundancy and security posture, all without breaking the bank.Client A global law firm. Challenge The IT team wanted to get out of the hardware and data center business and become more strategic and proactive in supporting the technology and compliance needs of theRead more

Client A publicly traded real estate investment trust (REIT) with hundreds of properties nationally approached ARG to assist with streamlining and modernizing their telecommunications infrastructure. With the decommissioning of copper lines, the company faced financial and service issues. Challenge The customer managed a network of 140+ locations across critical metropolitan areas. With such an extensiveRead more

Client A leading service provider delivering national mechanical, electrical, and plumbing systems for building systems. After 10 years of acquiring smaller regional companies, the client environment emcompasses 33 operating companies in over 170 locations nationwide. Challenge A decade of rapid growth created disparate phone and contact center solutions encompassing premises and cloud-based platforms. Field techniciansRead more

Improved CX and Enriched CoachingClient A medical equipment company with 950 employees and over 50 sites. Challenge Due to years of acquisition, the client ran disparate phone solutions, making management and support challenging. Included in the mix was a legacy Cisco premises-based phone system for voice and call center functionality, prem-based Mitel, and Mitel UCaaS.Read more

Client A Top 10 Federal Defense Contractor with over 20,000 employees. The enterprise had grown through several acquisitions of organizations utilizing different IT solutions. This resulted in managing a complex environment with multiple SIP carriers, large Avaya and Cisco infrastructure footprints for PBX, and Contact Center with voice, messaging, and a collaboration environment comprised ofRead more

ARG assisted a $13 billion in revenue technology and consulting company in reducing its IT spending by 30%. Clearly defined goals and consistent communication led to a true partnership and exceeding expectations. Acquisitions create turmoil in IT organizations. Establishing accurate inventory, assessing future needs, and driving reductions in services to meet future needs frequently endsRead more

Client Largest publicly held roofing and building supply company with over 500 locations across the US and Canada. Challenge A robust acquisition strategy resulted in the client managing a complex environment comprising a hodgepodge of inconsistent products, bandwidth, and services from almost 90 providers. Vendor management was fragmented, time-consuming, and challenging. The limited internal resourcesRead more

A nationally ranked regional health system was spending $100k/month on their network across 46 sites. They had legacy technology and suffered multiple outages on their MPLS network. They engaged ARG to redesign their entire network to bolster redundancy, mitigate any service disruptions, and maximize cost savings to the organization. The client wanted to move quicklyRead more

Client A multi-employer pension fund trusted by thousands of employers to provide retirement, disability, and death benefits to hundreds of thousands of people. Challenge Facing organizational and internal system changes and cloud migration, the client turned to ARG to build out a more formal cybersecurity program. Given the large volume of personal and financial informationRead more

During an assessment by an outside consultant, IT leadership at a large regional nonprofit was found lacking. The leadership deficit caused excessive costs, delays in delivering hardware, software, and data access to new and reassigned employees, and absent or partial documentation of key IT processes and architecture. This negatively impacted application management, infrastructure management, andRead more

Client A government contracting firm with over 1,000 employees focused on delivering mission-critical IT and healthcare technologies to state, local, and federal government agencies. Challenge The client turned to ARG to replace their IT and cybersecurity support organizations to improve end-user quality of service. The incumbent providers’ end-user support included long lead times and didRead more

Client A large philanthropic organization with over 250 staff and over $150M in revenue. Challenge The client turned to ARG for help improving their Security Risk Mitigation Plan to maintain the organization’s reputation. There were several aspects to this initiative, but the highest priority was to gain confidence that critical data hosted with third-party vendorsRead more

The Client Decreased Cost, Increased Bandwidth, & Consolidated Support with Technology Expense Management & SD-WAN Client Bio: A leading national network of 80 pain relief centers helping over 1 million patients. Challenge: The client was struggling to manage monthly invoices that spanned over 80 locations and 15 providers. They were spending $140,000 every month onRead more

Government Contractor Collaborates with ARG to Improve IT Expense Management Client The organization supports a multitude of companies that service federal agencies, including civil, intelligence, and defense agencies. They provide engineering, infrastructure support, IT services, and professional services in order to conquer the broad range of challenges these agencies face. Challenge The client’s largest issueRead more

Since its first flight between Boston and Provincetown in 1989, Cape Air has provided year-round service to destinations worldwide. The airline serves 36 destinations across the Northeast, the Midwest, Eastern Montana, Puerto Rico, the U.S. Virgin Islands, and the British Virgin Islands. 90% Reduction in duplicate calls 600 Calls per day handled seamlessly :30 SystemRead more

Client A large healthcare software company. Challenge The client needed to scale more efficiently. They were in acquisition mode and had a small team running mission-critical database applications.  Solution Outsourcing allowed them to augment their staff to provide 24×7 support with deep database expertise without hiring.  Results As they acquire companies, they quickly implement theRead more

Client A national provider of professional parking, transportation, facility maintenance, event logistics, and security services. Challenge The client identified an opportunity for digital transformation in their online business, but their IT team was spending much of their time monitoring and patching to support the infrastructure upgrades required. Solution ARG was able to help them pivotRead more

Summary ARG assisted a $13 billion in revenue technology and consulting company reduce its IT spend by 30%. The project is a case study in clearly defined goals and consistent communication leading to a true partnership. Acquisitions create turmoil in IT organizations. Establishing accurate inventory, assessing future needs, and driving reductions in services to meetRead more

Client Bio AbsoluteCare is a leading healthcare provider that focuses on providing comprehensive and preventative care to the most vulnerable populations in the United States. Since 2000, AbsoluteCare has enabled the treatment of thousands of chronically ill patients by using innovative health management tools.   Challenge To deliver quality patient-facing programs and associated technologies, dataRead more

Cell phone shortfall penalties can be a massive expense for large companies experiencing sudden staff reductions. See how ARG coordinated a solution to save money and mitigate risk. Client Bio: A large government contractor Challenge: After losing a large contract, the client was facing sunk equipment costs and high early termination charges for the 900Read more

Client Bio: An office REIT and S&P MidCap 400 company with 120 locations. Challenge: The client had already consolidated on a national network aggregator but was looking for operational support and additional cost savings. They were spending $160k/month to support their 120 locations. Solution: In addition to operational support, ARG’s continual contract evaluation and optimizationRead more

Increased flexibility and accessibility without a massive cost increase. Client Bio: A Technical Institute providing certifications and continuing education Challenge: The client needed to upgrade their testing technology for certification classes. They were using paper and requiring students to fill in bubbles for testing. The testing platform did not allow images or additional context toRead more

The client was moving to the cloud and required a solution to uniformly apply network and security governance across the enterprise as they acquired additional subsidiaries. Client Bio: A 46-site comprehensive lifestyle service and hospitality company growing through acquisition. The Challenge: The client is made up of subsidiaries that have historically operated on disparate systemsRead more

International trade shows create logistics and communication challenges, see how ARG helped a team stay in touch to ensure a top-notch event. Client Bio: A global trade organization. Challenge: The client needed a short-term communication solution to allow 50 staff and contractors to communicate in real-time while hosting an international trade show. Solution: ARG wasRead more

National cleaning company offloads support and finds wireless savings. Client Bio: Nationwide facilities cleaning and maintenance company with over 5,000 employees. Challenge: The client was struggling to manage wireless expenses with limited resources.  They had one person managing over 400 devices in addition to her other responsibilities and it was taking an increasing amount ofRead more

Global engineering firm realizes savings from SD-WAN & network optimization with the right team to deliver on the strategy and deployment. Client Bio: A large global engineering firm with over 50 locations and 1500 employees. Challenge:  Client purchased a Versa SD-WAN solution from a trusted IT solution partner and needed to source dual network connectivity.Read more

Client Profile A Top 10 Federal Defense Contractor with over 20,000 employees. Previous State The client was managing a complex environment with large Avaya and Cisco infrastructure footprints for PBX and Contact Center. They utilized multiple SIP carriers and numerous collaboration tools, including Microsoft Skype for Business, Microsoft Teams, and Cisco WebEx. Need for ChangeRead more

Client Overview The client provides innovative and cost-effective services to national security and industry customers focused on the convergence of C4ISR, information, and cyber systems. They are leading the way for national security and commercial space integration, developing innovative solutions to tomorrow’s challenges today. They currently have 250 employees with a plan to grow toRead more

Consolidating Unified Communications Tools into a Secure, Compliant, Single Pane of Glass. Client Profile A national privately-held consulting company with over 200 staff dedicated to solving challenging problems in national defense. Previous State Avaya on-premises PBX; Verizon PRI’s; numerous collaboration & messaging tools (including Microsoft Teams, Slack, GoToMeeting, WebEx, and Jira). Key Critical Requirements NISTRead more