ARG, IncARG, IncARG, IncARG, Inc
  • Home
  • About ARG IT Clarity
    • Leadership
    • Our Experts
    • Solution Areas
    • ARGenius
    • Kindness
    • Testimonials
  • News
  • Resources
  • Careers
  • Events
  • Contact Us

Blog

Home Archive by category "Case Study"

Improving CX for Cape Air with a feature-rich contact center and phone system

By Lindsey Bronston | Case Study, CCaaS, Cloud, Collaboration, Communication, Contact Center, Success Story, UCaaS, Unified Communications as a Service | 0 comment | 12 December, 2022 | 0

Since its first flight between Boston and Provincetown in 1989, Cape Air has provided year-round service to destinations worldwide. The airline serves 36 destinations across the Northeast, the Midwest, Eastern Montana, Puerto Rico, the U.S. Virgin Islands, and the British Virgin Islands. 90% Reduction in duplicate calls 600 Calls per day handled seamlessly :30 SystemRead more

Planning for the Long Term

By Lindsey Bronston | Case Study, Digital Transformation, IT Clarity, Managed Service Provider, Medical, MSP, Success Story | 0 comment | 10 August, 2022 | 0

Client A large healthcare software company. Challenge The client needed to scale more efficiently. They were in acquisition mode and had a small team running mission-critical database applications.  Solution Outsourcing allowed them to augment their staff to provide 24×7 support with deep database expertise without hiring.  Results As they acquire companies, they quickly implement theRead more

accelerating the time to market

Accelerating the Time to Market

By Jim Begley | Case Study, Digital Transformation, IT Clarity, Managed Service Provider, Security, Success Story | 0 comment | 1 August, 2022 | 0

Client A national provider of professional parking, transportation, facility maintenance, event logistics, and security services. Challenge The client identified an opportunity for digital transformation in their online business, but their IT team was spending much of their time monitoring and patching to support the infrastructure upgrades required. Solution ARG was able to help them pivotRead more

Premier Fortune 500® Technology Company Saves 30% on IT

Premier Fortune 500® Technology Company Saves 30% on IT

By Jason Assaly | Case Study, Connectivity, Defense Contractor, Government Contractor, Network, News, Success Story, UCaaS, Unified Communications as a Service | 0 comment | 25 May, 2022 | 0

Summary ARG assisted a $13 billion in revenue technology and consulting company reduce its IT spend by 30%. The project is a case study in clearly defined goals and consistent communication leading to a true partnership. Acquisitions create turmoil in IT organizations. Establishing accurate inventory, assessing future needs, and driving reductions in services to meetRead more

Securing PHI and Meeting Compliance Needs in the Cloud for AbsoluteCare

By Erica Lord | Case Study, Cloud, DRaaS, Infrastructure, Managed Service Provider, Medical, News | 0 comment | 26 January, 2022 | 0

Client Bio AbsoluteCare is a leading healthcare provider that focuses on providing comprehensive and preventative care to the most vulnerable populations in the United States. Since 2000, AbsoluteCare has enabled the treatment of thousands of chronically ill patients by using innovative health management tools.   Challenge To deliver quality patient-facing programs and associated technologies, dataRead more

Recover Cell Phone Early Termination Fees

By Erica Lord | Case Study, IT Clarity, Mobility, Success Story, Wireless | 0 comment | 4 October, 2021 | 6

Cell phone shortfall penalties can be a massive expense for large companies experiencing sudden staff reductions. See how ARG coordinated a solution to save money and mitigate risk. Client Bio: A large government contractor Challenge: After losing a large contract, the client was facing sunk equipment costs and high early termination charges for the 900Read more

Telecom Expense Management offers Immediate Operational Support and Cost Savings

By Erica Lord | Case Study, News, Telecom Expense Management | 0 comment | 28 September, 2021 | 5

Client Bio: An office REIT and S&P MidCap 400 company with 120 locations. Challenge: The client had already consolidated on a national network aggregator but was looking for operational support and additional cost savings. They were spending $160k/month to support their 120 locations. Solution: In addition to operational support, ARG’s continual contract evaluation and optimizationRead more

Improved Student Experience and Accessibility for Technical Institute

By Erica Lord | Case Study, Mobile Device Management, Mobility, Success Story, Wireless | 0 comment | 14 September, 2021 | 5

Increased flexibility and accessibility without a massive cost increase. Client Bio: A Technical Institute providing certifications and continuing education Challenge: The client needed to upgrade their testing technology for certification classes. They were using paper and requiring students to fill in bubbles for testing. The testing platform did not allow images or additional context toRead more

Enabling Scale through Centralization

By Erica Lord | Case Study, Network, SD-WAN, Success Story, Uncategorized | 0 comment | 8 September, 2021 | 4

The client was moving to the cloud and required a solution to uniformly apply network and security governance across the enterprise as they acquired additional subsidiaries. Client Bio: A 46-site comprehensive lifestyle service and hospitality company growing through acquisition. The Challenge: The client is made up of subsidiaries that have historically operated on disparate systemsRead more

Short Term International Cell Phone Solution for Trade Show

By Erica Lord | Case Study, IT Clarity, Mobile Device Management, Mobility, Success Story, Wireless | 0 comment | 1 September, 2021 | 6

International trade shows create logistics and communication challenges, see how ARG helped a team stay in touch to ensure a top-notch event. Client Bio: A global trade organization. Challenge: The client needed a short-term communication solution to allow 50 staff and contractors to communicate in real-time while hosting an international trade show. Solution: ARG wasRead more

Small-but-Mighty IT Strategy Yields Substantial Results for Large Nonprofit

By Erica Lord | Case Study, Cloud, Infrastructure, IT Clarity, Managed Service Provider, MSP, Nonprofit, Success Story | 0 comment | 30 May, 2021 | 9

During an assessment by an outside consultant, IT leadership at a large regional nonprofit was found lacking. The leadership deficit caused excessive costs, delays in delivering hardware, software, and data access to new and reassigned employees, and absent or partial documentation of key IT processes and architecture. This negatively impacted application management, infrastructure management, andRead more

Wireless Management Saves Time & Money

By Erica Lord | Case Study, IT Clarity, Mobile Device Management, Mobility, Success Story | 0 comment | 2 March, 2021 | 4

National cleaning company offloads support and finds wireless savings. Client Bio: Nationwide facilities cleaning and maintenance company with over 5,000 employees. Challenge: The client was struggling to manage wireless expenses with limited resources.  They had one person managing over 400 devices in addition to her other responsibilities and it was taking an increasing amount ofRead more

SD-WAN & network optimization

SD-WAN & Network Optimization Yields Significant Savings

By Erica Lord | Case Study, IT Clarity, Network, SD-WAN, Success Story, Telecom Expense Management, TEM | 0 comment | 15 February, 2021 | 6

Global engineering firm realizes savings from SD-WAN & network optimization with the right team to deliver on the strategy and deployment. Client Bio: A large global engineering firm with over 50 locations and 1500 employees. Challenge:  Client purchased a Versa SD-WAN solution from a trusted IT solution partner and needed to source dual network connectivity.Read more

TEM & SD-WAN

National Pain Relief Network Saves Time and Money with TEM & SD-WAN

By Erica Lord | Case Study, IT Clarity, SD-WAN, Success Story, Telecom Expense Management, TEM | 0 comment | 5 February, 2021 | 6

Decreased Cost, Increased Bandwidth, & Consolidated Support with TEM & SD-WAN Client Bio: A leading national network of 80 pain relief centers helping over 1 million patients. Challenge: The client was struggling to manage monthly invoices that spanned over 80 locations and 15 providers. They were spending $140,000 every month on their IT infrastructure, whichRead more

FedRAMP-Compliant UC

FedRAMP-Compliant UC Solution Delivers Simplicity, Scalability, and Savings

By John O Cooper 5th | Case Study, Compliance, Defense Contractor, IT Clarity, Success Story, Trending Topics, UCaaS, Unified Communications as a Service | 0 comment | 13 August, 2020 | 3

Client Profile A Top 10 Federal Defense Contractor with over 20,000 employees. Previous State The client was managing a complex environment with large Avaya and Cisco infrastructure footprints for PBX and Contact Center. They utilized multiple SIP carriers and numerous collaboration tools, including Microsoft Skype for Business, Microsoft Teams, and Cisco WebEx. Need for ChangeRead more

Microsoft Teams in GCC High

Deploying Microsoft Teams in GCC High

By Erica Lord | Case Study, Collaboration, IT Clarity, Success Story, Trending Topics, UCaaS, Unified Communications as a Service | 0 comment | 22 May, 2020 | 5

Client Overview The client provides innovative and cost-effective services to national security and industry customers focused on the convergence of C4ISR, information, and cyber systems. They are leading the way for national security and commercial space integration, developing innovative solutions to tomorrow’s challenges today. They currently have 250 employees with a plan to grow toRead more

Defense Contractor

Defending a Defense Contractor with a Compliant Solution

By Erica Lord | Case Study, Compliance, Defense Contractor, IT Clarity, Success Story, UCaaS, Unified Communications as a Service | 0 comment | 27 January, 2020 | 5

Consolidating Unified Communications Tools into a Secure, Compliant, Single Pane of Glass. Client Profile A national privately-held consulting company with over 200 staff dedicated to solving challenging problems in national defense. Previous State Avaya on-premises PBX; Verizon PRI’s; numerous collaboration & messaging tools (including Microsoft Teams, Slack, GoToMeeting, WebEx, and Jira). Key Critical Requirements NISTRead more

security and compliance posture

How to Build the Most Robust Security and Compliance Solution

By Jason Assaly | Case Study, Compliance, Financial Services, IT Clarity, Security, Success Story | 0 comment | 2 December, 2019 | 3

Creating a Cost-Effective Security and Compliance Posture for a Financial Services Organization Client A regional financial services organization with over 400 employees in 8 different locations serving clients in the Mid-Atlantic Region. The client has a rich history with ARG supporting their network and cloud infrastructures. The client engaged the ARG team’s expertise and industryRead more

trade association

Major Trade Association Achieves Greater Efficiency, Easier Administration, and Increased Security

By Jason Assaly | Case Study, Cloud, DRaaS, IaaS, IT Clarity, Nonprofit, Security, Success Story, UCaaS | 0 comment | 17 October, 2019 | 7

Trade Association Protects Organization and Streamlines Communication with Cloud-Based Solution Client The client is a trade association that supports over 15 million U.S. jobs and represents a nearly $400 billion U.S. industry. With support from the client, more than 2,200 companies enjoy membership benefits such as policy advocacy, market research, technical education, industry promotion, standardsRead more

Organization Leverages TEM Platform to Drastically Increase Efficiency and Improve Management

By Jason Assaly | Case Study, Government Contractor, IT Clarity, Mobility, Success Story, Telecom, TEM | 0 comment | 15 August, 2019 | 5

Government Contractor Collaborates with ARG to Improve Telecom Expense Management Client The organization supports a multitude of companies that service federal agencies, including civil, intelligence, and defense agencies. They provide engineering, infrastructure support, IT services, and professional services in order to conquer the broad range of challenges these agencies face. Challenge The client’s largest issueRead more

Mobility Management Platform

Can a Mobility Management Platform Save You Time & Money?

By Adam Sugarman | Case Study, IT Clarity, Mobile Device Management, Mobility, Northeast, Success Story, Telecom | 0 comment | 30 July, 2019 | 5

Organization Collaborates with ARG to Reduce Mobile Expenses with a Mobility Management Platform Client The client is a civil engineering/architectural firm in the Northeast with over five hundred employees. While they are based in the United States, they have projects in over thirty countries, and they work on more than two thousand projects every year.Read more

Using Cloud-Based Solutions to Solve Multiple IT Problems

Using Cloud-Based Solutions to Solve Multiple IT Problems

By Sam Mitchell | Case Study, Cloud, DaaS, DRaaS, IaaS, IT Clarity, Nonprofit, Success Story, UCaaS | 0 comment | 3 June, 2019 | 10

International Literacy Association Effectively Protects Organization from Technology Obsolescence with Cloud-Based Solution Client Overview The International Literacy Association (ILA) is a global advocacy and membership organization of more than 300,000 literacy educators, researchers, and experts across 75 countries. With over 60 years of experience, ILA has set the standard for how literacy is defined, taughtRead more

Decrease telecom spend

Wondering How to Decrease Telecom Spend?

By Aldie Boggs | Case Study, IT Clarity, Medical, Network, Success Story, Telecom | 0 comment | 18 April, 2019 | 4

Multi-Practice Medical Association Saves Time & Decreases Telecom Spend by Over 30% Client An association of 40+ doctors’ practices in the metro-Boston area. The doctors are all associated with the local community hospital and cover a wide range of internist and specialty practices. The client was receiving limited help with billing and service issues fromRead more

DR Solution Protects Non-Profit from Catastrophic Failure

By Ryan Robertson | Business Continuity, Case Study, Cloud, DRaaS, Infrastructure, IT Clarity, Nonprofit | 0 comment | 18 April, 2019 | 5

International Advocacy Organization De-Risks Data With DR Solution Client A politically active international advocacy organization often referenced in national publications. Due to personnel turnover, the non-profit had just recently brought in new talent to run their IT team. The new Head of IT Operations, and primary point of contact for ARG, was still becoming acquaintedRead more

How to Minimize the Risk of Downtime During a Move

By Jason Assaly | Business Continuity, Case Study, DRaaS, Infrastructure, IT Clarity, Network, Nonprofit | 0 comment | 13 February, 2019 | 6

Trade Association Secures Infrastructure and Reduces Downtime in One Step Client A National Trade Association with 100 employees located in Washington, DC preparing to move their HQ office location. The client had many concerns regarding business continuity and their current infrastructure as it related to the move. They needed to ensure that their users wouldRead more

Scalability

Scalability, Efficiency, and Competitive Edge for Growing Government Contractor

By Jason Assaly | Case Study, Cloud, Cloud Implementation, Government Contractor, IT Clarity, Network, UCaaS, Uncategorized, Unified Communications as a Service | 0 comment | 20 November, 2018 | 5

How a Cloud Solution Delivered Scalability, Efficiency, and Competitive Edge for Growing Government Contractor Client A twelve location privately held United States defense and services company. With over 600 employees and a strong presence in both government and commercial markets, they were looking to simplify and add scalability in anticipation of potential mergers and acquisitions. Challenge AnRead more

Cloud Communications Adoption Streamlines Support for DC Nonprofit

By Erica Lord | Case Study, IT Clarity, UCaaS, Unified Communications as a Service | 0 comment | 6 November, 2018 | 1

Nonprofit Provides Future-Proof Environment, Enables Business Continuity, and Streamlines Support Through Cloud Communications Adoption. Client A Washington DC-based publicly funded non-profit corporation serving low-income Americans across the nation.  A new CIO intends to drive digital transformation across the organization by moving aggressively to the cloud from on-premises systems. The new CIO, just 3 weeks onRead more

mobility cost savings allocates more resources

Mobility Cost Savings Allocates More Resources to Nonprofit Mission

By Erica Lord | Case Study, IT Clarity, Mobility, Nonprofit | 0 comment | 29 October, 2018 | 2

Moving Away from Corporate BYOD Policy Delivered 42% Mobility Cost Savings and More Resources to a Virginia Nonprofit. Client A Virginia based nonprofit publisher of weekly industry magazines and daily online journals. The nonprofit’s goal of fostering open and informed debate and to enhance administration and policy in their industry relies heavily upon their communicationRead more

Recent Posts

  • 3 Tactics for Sustainable IT
  • Improving CX for Cape Air with a feature-rich contact center and phone system
  • To BYOD or not to BYOD
  • A fall wardrobe for Antonio
  • ARG Expands Geographic Reach with Acquisition of Florida-based Global Network Services

Categories

  • 2015 NC
  • Business Continuity
  • Case Study
  • CCaaS
  • Cloud
  • Cloud Communications
  • Cloud Computing
  • Cloud Implementation
  • Collaboration
  • Communication
  • Company Culture
  • Compliance
  • Connectivity
  • Contact Center
  • Contingency Planning
  • Customer Experience
  • DaaS
  • Defense Contractor
  • Digital Transformation
  • DRaaS
  • Events
  • Financial Services
  • Government Contractor
  • IaaS
  • Infrastructure
  • Internet of Things
  • IoT
  • IT Clarity
  • Kindness
  • M&A
  • Managed Service Provider
  • Medical
  • Mobile Device Management
  • Mobility
  • MSP
  • Network
  • News
  • Nonprofit
  • Northeast
  • Personnel
  • Podcast
  • Press Release
  • Remote Work
  • SD-WAN
  • Security
  • Solution Highlight
  • Southeast
  • Success Story
  • Sustainability
  • Telecom
  • Telecom Expense Management
  • TEM
  • Trending Topics
  • UCaaS
  • Uncategorized
  • Unified Communications as a Service
  • Video
  • Webinar
  • Wireless

Meta

  • Register
  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
  • No upcoming events
  • View All Events
  • Washington DC Headquarters: (703) 770-2400
    Maryland Office: (240) 235-0080
    Northeast Office: (401) 825-4170
    Careers
    Contact Us
    Privacy Policy
    Copyright 2022 ARG, Inc.
    • Home
    • About ARG IT Clarity
      • Leadership
      • Our Experts
      • Solution Areas
      • ARGenius
      • Kindness
      • Testimonials
    • News
    • Resources
    • Careers
    • Events
    • Contact Us
    ARG, Inc