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Recover Cell Phone Early Termination Fees

By Erica Lord | Case Study, IT Clarity, Mobility, Success Story, Wireless | 0 comment | 4 October, 2021 | 6

Cell phone shortfall penalties can be a massive expense for large companies experiencing sudden staff reductions. See how ARG coordinated a solution to save money and mitigate risk.

Client Bio: A large government contractor

Challenge: After losing a large contract, the client was facing sunk equipment costs and high early termination charges for the 900 devices that had been deployed for the project. In addition to over $80k in charges from the wireless carriers, they had the challenge of getting all the devices returned and removing all sensitive data.

Solution: ARG was able to deliver a cellphone buyback program that included forensic wiping of each device. The solution was compliant with R2, NIST-800-88, & NAID. It also included documentation and data wipe traceability, providing an audit trail for each serialized asset. The solution also returned over $60,000 to the client.

Bottom Line: The client received money back and outsourced the compliant forensic wiping of devices.

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