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International Literacy Association Effectively Protects Organization from Technology Obsolescence with Cloud-Based Solution Client Overview The International Literacy Association (ILA) is a global advocacy and membership organization of more than 300,000 literacy educators, researchers, and experts across 75 countries. With over 60 years of experience, ILA has set the standard for how literacy is defined, taughtRead more

Multi-Practice Medical Association Saves Time & Decreases Telecom Spend by Over 30% Client An association of 40+ doctors’ practices in the metro-Boston area. The doctors are all associated with the local community hospital and cover a wide range of internist and specialty practices. The client was receiving limited help with billing and service issues fromRead more

Sample Use Case for Infrastructure as a Service (IaaS)

An ARG client for voice and data was on the verge of making a substantial investment in infrastructure. Even though time was of the essence, we asked them to consider an alternative to resolve their situation. Rather than just replace what they had, we encouraged them to think differently. The results speak for themselves…

  I have just returned from my monthly trip from Salt Lake City to Washington DC and wanted to share some highlights of my trip.  Throughout the week, I had the opportunity to analyze and present audio and web conferencing solutions to several companies.  We met with an IT consulting firm and identified $150K inRead more

ARG’s engineers make a huge difference every day for our customers, but sometimes the difference is too pretty not to share.

Matt West, one of ARG’s resident Implementation Engineers, saved a client some money last week by helping him short out a binding post with a quarter.

The client has a few plain old telephone lines. The first three lines were delivered to the wrong demarc, so Matt figured this one would be delivered to the wrong place as well.  The carrier ordered the line, and then sent the number and binding post information.  Matt called the new number and it was ring no answer, which is what it should have been.

At ARG we are often faced with the question, “What can YOU do for ME?” We pride ourselves in helping companies, big or small, get the most bang for their buck while investing in the best, unique technology solution for their business.

We did it! For the second year in a row, ARG has been selected for The Washington Post’s Top Workplaces list.

The Washington Post partnered with WorkplaceDynamics, an employee-survey firm based in Philadelphia, and asked the employees of nominated companies to evaluate their employers based on 22 questions covering the job, leadership and organizational health.  Within each size category, the employers were ranked based solely on employee responses to the survey statements.

ARG helps businesses in the DC metro area find, implement, and maintain technology solutions, but our reach extends much further across the U.S. and internationally. With that breadth of clientele comes immense responsibility for requests to help and handle a plethora of technology problems. Luckily, ARG’s Implementation Engineers (IE) are always at the ready to solve the issues at hand.

In ARG IE Matt West’s own words he describes how he moved forward with solving the problem while using a technology of his own to reduce customer impact:

ARG’s Mobility Management Division is making a major impact on the bottom line of a high profile new client.

The team implemented changes that decreased this clients wireless bill by 75%, delivering annual savings of over $800,000.00