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Home Articles posted by Lindsey Bronston
NextWave Technology Advisors

ARG Acquisition Yields Exceptional Growth, Scale, and Customer Success

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics | 0 comment | 21 March, 2023 | 0

ARG playbook allows Charlotte, NC-based technology services firm to help clients achieve comprehensive digital transformation. McLean, Va., March 21, 2023 – Celebrating the two-year anniversary of its acquisition of NextWave Technology Advisors, ARG today announced the successful transformation of this Charlotte, N.C.-based national technology services firm from a start-up to a leading enterprise provider ofRead more

channel influencer

Michael Shonholz Is Named 2023 Channel Influencer Award Winner by Channel Futures

By Lindsey Bronston | News, Personnel, Press Release, Trending Topics | 0 comment | 21 February, 2023 | 0

MCLEAN, VA — Feb. 21, 2023 — Michael Shonholz, ARG’s Chief Revenue Officer, has been named a 2023 Channel Influencer Award winner by Channel Futures. Shonholz is one of 50 individuals recognized as a thought leader who will impact the direction of the IT and communications indirect sales channel in 2023. He is profiled in a galleryRead more

ARG Delivers New Market Insights on Customer Experience

By Lindsey Bronston | Contact Center, Customer Experience, News, Press Release, Trending Topics, Unified Communications as a Service, Video | 0 comment | 14 February, 2023 | 0

Findings show that fast response times, self-service options and the convenience and time-savings that come from mobile-ready e-commerce capabilities drive loyalty, retention, and higher profits. McLean, Va., February 14, 2023 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG today announced the availability of the Customer Experience: Market Insights &Read more

Improving CX for Cape Air with a feature-rich contact center and phone system

By Lindsey Bronston | Case Study, CCaaS, Cloud, Collaboration, Communication, Contact Center, Success Story, UCaaS, Unified Communications as a Service | 0 comment | 12 December, 2022 | 0

Since its first flight between Boston and Provincetown in 1989, Cape Air has provided year-round service to destinations worldwide. The airline serves 36 destinations across the Northeast, the Midwest, Eastern Montana, Puerto Rico, the U.S. Virgin Islands, and the British Virgin Islands. 90% Reduction in duplicate calls 600 Calls per day handled seamlessly :30 SystemRead more

ARG Expands Geographic Reach with Acquisition of Florida-based Global Network Services

By Lindsey Bronston | Company Culture, M&A, News, Personnel, Press Release, Why ARG | 0 comment | 18 October, 2022 | 0

Client-focused: IT services agent aligns with ARG due to mutual commitment to prioritizing the client experience; its growth mindset, resources, broad solutions portfolio, and industry-leading consulting methodology. McLean, Va., October 18, 2022 – ARG today announced that it is expanding its geographic reach with the acquisition of Florida-based Global NetworkServices (GNS), an IT services agentRead more

ARG Delivers New Insights and Guidance on Outsourcing Managed IT and Security

By Lindsey Bronston | Managed Service Provider, MSP, News, Press Release, Security, Trending Topics, Video | 0 comment | 21 September, 2022 | 0

Recruiting and retaining IT and security talent, market consolidation, real estate valuations, digital transformation, and security and compliance are driving businesses to consider strategic outsourcing to speed time-to-market. McLean, Va., September 21, 2022 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG today announced the availability of the Managed ITRead more

Channel M&A

ARG Northeast Acquisition Delivers Repeatable, Scalable Business Growth

By Lindsey Bronston | M&A, News, Northeast, Personnel, Press Release, Why ARG | 0 comment | 13 September, 2022 | 0

Results matter. The former division of Carousel Industries pivoted from providing traditional telecommunication solutions to a diversified portfolio of advanced solutions and services, providing more value to their clients, capturing more IT spend, doubling sales production, increasing margin, and growing revenues by more than 80% in four years. McLean, Va., September 13, 2022 – CelebratingRead more

Planning for the Long Term

By Lindsey Bronston | Case Study, Digital Transformation, IT Clarity, Managed Service Provider, Medical, MSP, Success Story | 0 comment | 10 August, 2022 | 0

Client A large healthcare software company. Challenge The client needed to scale more efficiently. They were in acquisition mode and had a small team running mission-critical database applications.  Solution Outsourcing allowed them to augment their staff to provide 24×7 support with deep database expertise without hiring.  Results As they acquire companies, they quickly implement theRead more

Inside a Ransomware Attack Webinar Recording

By Lindsey Bronston | Events, Security, Uncategorized, Video, Webinar | 0 comment | 29 October, 2021 | 0

Ransomware and other cyber threats are increasingly common. If you couldn’t make it to our webinar this week, check out this video to learn best practices to protect your organization from these threats. In this video you will: Understand the common types of attacks and where your organization might be vulnerable Review a recent clientRead more

Kara Semon Promoted to Vice President of Client Experience

By Lindsey Bronston | News, Personnel, Trending Topics | 0 comment | 16 August, 2021 | 30

We are thrilled to announce Kara Semon’s promotion to ARG’s Vice President of Client Experience. August 16, 2021 – ARG is pleased to announce the promotion of Kara Semon to Vice President of Client Experience. This move adds depth to the executive team in support of ARG’s three-pronged growth strategy, which includes expanding relationships withRead more

30th Anniversary Day of Service Recap

By Lindsey Bronston | Company Culture, Kindness, Why ARG | 0 comment | 30 June, 2021 | 4

On June 24th, 2021, ARG celebrated its 30th year in business. Technology is a dynamic space, and we are humbled to not only survive this long but to be thriving. Over the years, ARG has consistently participated in Random Acts of Kindness so, it seemed fitting that in celebration of reaching this milestone we spendRead more

ARG Named Top Workplace for 7th year

By Lindsey Bronston | Company Culture, News, Trending Topics | 0 comment | 25 June, 2021 | 3

ARG has been named one of the Washington Post’s 2021 Top Workplaces in the Washington DC area, ranking 13th out of the 80 small businesses recognized. Over 3,500 organizations are invited to participate and the top 200 are recognized in the awards. Selection is based solely on employee feedback gathered through an anonymous third-party surveyRead more

RingCentral Desktop App

New RingCentral Desktop App Rollout

By Lindsey Bronston | Cloud Communications, News, UCaaS, Unified Communications as a Service, Webinar | 0 comment | 23 April, 2021 | 4

What to expect from RingCentral’s new desktop application in May. ARG’s mission is to protect clients from obsolescence by providing IT clarity. IT clarity doesn’t stop with identifying the right technology solution.  In addition to deployment and adoption support, ARG’s value realization process continues to educate clients on the features and benefits being rolled outRead more

verizon unlimited plans

Introducing the New Verizon Unlimited Plans

By Lindsey Bronston | Mobility, News, Trending Topics | 0 comment | 10 November, 2020 | 4

Verizon Releases New and Improved Unlimited Plans for Business Verizon just released their new corporate unlimited plans. These updated plans offer more flexibility than ever before (e.g. unlimited up to 25gb w/up to 15gb of hotspot OR unlimited up to 22gb w/up to 10gb of hotspot). For users who might not have fallen within theRead more

UC Market Insights & Decision Guide

By Lindsey Bronston | Trending Topics, UCaaS, Unified Communications as a Service, Video | 0 comment | 10 July, 2020 | 1

We are proud to deliver our 2020 UC Market Insights and Decision Guide. Contained within the guide you’ll find: Insights gathered from thousands of implementations and client engagements Perspectives learned from sitting alongside our clients in the trenches to add context to the analyst perspective The framework we’ve used to help our clients find theRead more

Technology Town Hall: Making Work from Home Work for You [Webinar Recording]

By Lindsey Bronston | Business Continuity, Cloud, Collaboration, Communication, Contingency Planning, Events, IT Clarity, Mobility, Network, News, Security, Trending Topics, UCaaS, Unified Communications as a Service, Video, Webinar | 0 comment | 20 April, 2020 | 1

Technology Town Hall: Making Work from Home Work for You If you couldn’t make it to our Technology Town Hall: Making Work from Home Work for You on April 16th, have no fear… you can watch the recording here! We are helping thousands of clients facing challenges with remote work and how to do moreRead more

2020 Vision: Unified Communications [Webinar Recording]

By Lindsey Bronston | Collaboration, Events, IT Clarity, News, Trending Topics, UCaaS, Unified Communications as a Service, Video, Webinar | 0 comment | 6 April, 2020 | 2

2020 Vision: Unified Communications If you couldn’t make it to our 2020 Vision: Unified Communications Webinar on March 25th or April 2nd, have no fear… you can watch the recording here! Tune in for a 360 view of the current Unified Communications marketplace and what you can expect to see next. You will walk awayRead more

ARG Wins 2019 MSP 501 MSP of the Year Award

By Lindsey Bronston | Company Culture, IT Clarity, News, Trending Topics | 0 comment | 10 October, 2019 | 3

The Top-Rated Technology Consultancy was a Finalist for the Annual MSP 501’s “MSP of the Year” Award McLean, Virginia – Oct. 10, 2019 – ARG, Inc. is pleased to announce it was named a finalist for “MSP of the Year” as part the prestigious 12th annual Channel Futures MSP 501 rankings. The competition for placementRead more

Mobility Gone Wild [Webinar Recording]

By Lindsey Bronston | Events, IT Clarity, Mobile Device Management, Mobility, Security, Telecom, Video, Webinar | 0 comment | 25 September, 2019 | 1

Mobility Gone Wild: Fast, Furious, & Unleashed ARG’s Director of Mobility Solutions, Patrick McGugan, and Chief Revenue Officer, Mike Shonholz, got rave reviews on the content they delivered at our Mobility Gone Wild event in August, so we held a webinar for those who couldn’t attend the live seminar. Watch the webinar recording to learn more about this dynamic technology. 63%Read more

IT Consulting

Podcast: IT Consulting for Business Impact

By Lindsey Bronston | IT Clarity, News, Podcast, Trending Topics | 0 comment | 16 September, 2019 | 1

ARG was thrilled to welcome the Channel Partners Evolution conference to our home town of Washington D.C. last week. During the show, ARG’s CEO, Greg Praske and Chief Revenue Officer, Mike Shonholz, had the pleasure of sitting down with Gary Audin to talk about ARG’s business value-based approach to IT consulting and some of theRead more

Call Me Maybe, But Text Me First [Webinar Recording]

By Lindsey Bronston | Cloud Communications, Events, UCaaS, Unified Communications as a Service, Video, Webinar | 0 comment | 30 August, 2019 | 1

Call Me Maybe, But Text Me First: What You Need to Know About the Future of Business Communication Due to record attendance at our original Call Me Maybe, But Text Me First event in May, we hosted a webinar version of this seminar featuring Mike Hamilton, Evolve IP’s Vice President of Product Development. Technology likeRead more

ILTACON 2019: Disaster Recovery as a Service Roundup

By Lindsey Bronston | Events | 0 comment | 12 August, 2019 | 0

Join us at ILTACON 2019 August 18-22, in Orlando, FL! ARG’s Director of Cloud Solutions Division, Jim Begley, will be speaking about Disaster Recovery as a Service (DRaaS). Don’t know about ILTACON? It’s the premier educational and networking event for the legal sector. Our peers have created sessions for Small and Mid-Sized Firm Leaders, Innovators,Read more

Call Me Maybe, But Text Me First: The Future of Business Communication

By Lindsey Bronston | Cloud Communications, Events, UCaaS, Unified Communications as a Service, Video | 0 comment | 3 June, 2019 | 1

Call Me Maybe, But Text Me First: What You Need to Know About the Future of Business Communication Did you miss our last event Call Me Maybe, But Text Me First: What You Need to Know About the Future of Business Communication? If so, you won’t be getting a voicemail, but you can catch upRead more

Game-Changing Move Strategies

By Lindsey Bronston | Cloud Communications, Events, Network, UCaaS, Unified Communications as a Service, Video | 0 comment | 17 April, 2019 | 0

4 Winning Tactics for a Downtime-Free Move Couldn’t make it to our last event Game-Changing Move Strategies: 4 Winning Tactics for a Downtime-Free Move? Catch up on what you missed by watching the webinar recording. Tune in as ARG’s Chief Revenue Officer, Mike Shonholz, and ARG’s Director of Mobility Services, Patrick McGugan, along with aRead more

Recovery Solutions Aren't One Size Fits All

Recovery Solutions Aren’t One Size Fits All

By Lindsey Bronston | Cloud, Cloud Computing | 0 comment | 7 December, 2018 | 0

Every business is data dependent. Today, IT’s number one priority is ensuring that their data, and the software that runs it, is guaranteed to be available and functional at any given time. In 2018, ARG helped many clients ensure their systems and data met the high-availability requirements of today’s economy. Some clients wanted a restorationRead more

Top 7 Benefits of UCaaS

By Lindsey Bronston | Cloud Communications, Events, UCaaS, Unified Communications as a Service, Video | 0 comment | 31 October, 2018 | 0

Couldn’t make it to our last event Using Cloud Communications to Lead Business Transformation? Catch up on what you missed by watching the recap video. Tune in as Principal of ARG, Mike Shonholz, and ARG’s Director of Consulting Services, Meredith Vines, walk you through the top 7 benefits of UCaaS. Unified Communications as a Service, mostRead more

ARG Named Top Workplace Winner by The Washington Post for 5th Consecutive Year

By Lindsey Bronston | Company Culture, News, Trending Topics | 0 comment | 22 June, 2018 | 0

ARG is honored to have been named a Top Workplace winner by The Washington Post for the fifth year in a row. Fewer than 30 companies in the entire Washington DC metropolitan area have achieved Top Workplace recognition for five consecutive years. The Top Workplace award is based solely on employee feedback gathered through aRead more

Linksys, NETGEAR, and Other Routers Compromised

By Lindsey Bronston | News, Security | 0 comment | 29 May, 2018 | 0

Friday, the FBI issued an alert that hundreds of thousands of broadband routers have been infected with a malware named VPNFilter. Many ARG clients have installed broadband services as a backup or as primary service to their smaller locations. Immediate action is advised. So far, the malware has been detected on the following routers: Linksys Devices:Read more

Video Release: Build a Better Defensive Line for Your Business

By Lindsey Bronston | Cloud Computing, Compliance, Events, Network, SD-WAN, Video | 0 comment | 21 March, 2018 | 0

We had a such blast with Comcast and all of our wonderful guests at our Build a Better Defensive Line for Your Business event at Redskins Park last week! If you were unable to make it and would like to learn more about building an effective business continuity plan for your organization, the video recording ofRead more

Video Release: 2 Steps to Cybersecurity

By Lindsey Bronston | Security, Video | 0 comment | 31 January, 2018 | 0

Thank you to Masergy, ITPG and our amazing sold-out crowd for making 2 Steps to Cybersecurity a great success! After receiving several requests for a recording of the event, the video is now available. Below the video you can find an outline of what was covered by speakers:  Stephen Murphy, VP of ARG, Sharon Smith, VP Cybersecurity Strategy and AdvisoryRead more

Recent Posts

  • ARG Acquisition Yields Exceptional Growth, Scale, and Customer Success
  • Stop Your Calls from Showing up as SPAM
  • Michael Shonholz Is Named 2023 Channel Influencer Award Winner by Channel Futures
  • ARG Delivers New Market Insights on Customer Experience
  • 3 Tactics for Sustainable IT

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