Blog

Are you suddenly experiencing caller ID issues? We have seen hundreds of issues lately and it all stems from the desire to stop spoofed robocalls. The FCC is working to stop these annoying calls by requiring caller ID authentication but it is resulting in caller ID reverting in many cases to the name of theRead more

Verizon CDMA Network retirement will be completed by December 31, 2022. Verizon is decommissioning its 3G CDMA network by December 31, 2022. Unless your company has a special contract, affected device lines will be suspended on the first day of your December 2022 bill period. For example, if your bill date is December 5, youRead more

Everything you need to know to travel internationally with a 5G phone. Spring has sprung and travel is opening up but a large percentage of countries do not have 5G.  As you plan that business trip or go on vacation, your international plan may do you no good unless you turn off 5G. With thatRead more

Cell phone shortfall penalties can be a massive expense for large companies experiencing sudden staff reductions. See how ARG coordinated a solution to save money and mitigate risk. Client Bio: A large government contractor Challenge: After losing a large contract, the client was facing sunk equipment costs and high early termination charges for the 900Read more

Increased flexibility and accessibility without a massive cost increase. Client Bio: A Technical Institute providing certifications and continuing education Challenge: The client needed to upgrade their testing technology for certification classes. They were using paper and requiring students to fill in bubbles for testing. The testing platform did not allow images or additional context toRead more

International trade shows create logistics and communication challenges, see how ARG helped a team stay in touch to ensure a top-notch event. Client Bio: A global trade organization. Challenge: The client needed a short-term communication solution to allow 50 staff and contractors to communicate in real-time while hosting an international trade show. Solution: ARG wasRead more

National cleaning company offloads support and finds wireless savings. Client Bio: Nationwide facilities cleaning and maintenance company with over 5,000 employees. Challenge: The client was struggling to manage wireless expenses with limited resources.  They had one person managing over 400 devices in addition to her other responsibilities and it was taking an increasing amount ofRead more

With the updates to cell phones coming at lightning speed, you may not notice small changes, but you will definitely notice iOS 14 Widget Stacks/Smart Stack Widget. Starting in iOS 14, Apple introduced widgets on the iPhone home screen. There is a built-in Smart Stack widget that automatically cycles through widgets in the stack. It isRead more

With the updates to cell phones coming at lightning speed, you may not notice small changes, but you will definitely notice iOS 14 Widget Stacks/Smart Stack Widget. Starting in iOS 14, Apple introduced widgets on the iPhone home screen. There is a built-in Smart Stack widget that automatically cycles through widgets in the stack. It isRead more

Verizon Releases New and Improved Unlimited Plans for Business Verizon just released their new corporate unlimited plans. These updated plans offer more flexibility than ever before (e.g. unlimited up to 25gb w/up to 15gb of hotspot OR unlimited up to 22gb w/up to 10gb of hotspot). For users who might not have fallen within theRead more

A few minutes of prevention can protect your business. With remote work impacting where and how payments are processed, COVID-19 has had a profound effect on accounting functions. We have seen an uptick in clients shut down for nonpayment due to address changes by providers. For example: If you previously sent your Verizon payments toRead more

On July 15, AT&T expanded the AT&T International Day Pass for Business from 100+ countries to 200+ countries. Because International Day Pass for Business charges now apply in all the same countries previously included only in AT&T Passport & AT&T Passport Pro, organizations that had both in the past should choose between International Day PassRead more

Technology Town Hall: Making Work from Home Work for You If you couldn’t make it to our Technology Town Hall: Making Work from Home Work for You on April 16th, have no fear… you can watch the recording here! We are helping thousands of clients facing challenges with remote work and how to do moreRead more

We are in the midst of a situation that no one could have anticipated with the spread of COVID-19. If your employees are working from home due to the novel Coronavirus, the resulting increase in mobile usage may create huge overage costs for your business. As your partner, we want to help protect your businessRead more

As you may know, Apple and Samsung are in the midst of inventory constraints related to their smartphone supply chains. This is tied to numerous factors, but COVID-19 seems to be the primary cause. It has been difficult to fully narrow the details due to the sensitive nature of the information regarding the virus. WeRead more

Cell coverage on cruises can be a challenge. Verizon has a new plan that makes it simpler.   To use your cell phone on your cruise, you have two options — either connect to the ship’s cellular service or connect to the ship’s wi-fi. Both will cost you extra and costs vary widely by ship.  TravelpassRead more

Exciting News for International Travelers: New Options are Available on AT&T Previously AT&T offered two international options (outside of Day Pass) 1Gb/3Gb – voice at $0.35 per minute and unlimited text. You could buy the plan for 30 days or recurring on your plan for regular travel.  This week, new plans launched – see belowRead more

Verizon is retiring the CDMA network and you may have seen notices in your invoice or as a pop up when making accessing your account. While they don’t plan to completely do away with the network until January 1st, 2021, some major changes will take effect on January 1st to encourage people to make a changeRead more

Mobility Gone Wild: Fast, Furious, & Unleashed ARG’s Director of Mobility Solutions, Patrick McGugan, and Chief Revenue Officer, Mike Shonholz, got rave reviews on the content they delivered at our Mobility Gone Wild event in August, so we held a webinar for those who couldn’t attend the live seminar. Watch the webinar recording to learn more about this dynamic technology. 63%Read more

Government Contractor Collaborates with ARG to Improve Telecom Expense Management Client The organization supports a multitude of companies that service federal agencies, including civil, intelligence, and defense agencies. They provide engineering, infrastructure support, IT services, and professional services in order to conquer the broad range of challenges these agencies face. Challenge The client’s largest issueRead more

Organization Collaborates with ARG to Reduce Mobile Expenses with a Mobility Management Platform Client The client is a civil engineering/architectural firm in the Northeast with over five hundred employees. While they are based in the United States, they have projects in over thirty countries, and they work on more than two thousand projects every year.Read more

Moving Away from Corporate BYOD Policy Delivered 42% Mobility Cost Savings and More Resources to a Virginia Nonprofit. Client A Virginia based nonprofit publisher of weekly industry magazines and daily online journals. The nonprofit’s goal of fostering open and informed debate and to enhance administration and policy in their industry relies heavily upon their communicationRead more

Below are the top 7 initiatives among ARG’s forward looking clients.  Are these in your 2018 plan?  ARG may be able to help you accomplish all of these things without increasing your current total IT spend. 1.  Test your backup.  Getting all your data backed up is definitely key.  But, with all the attacks that are happening,Read more

Using mobile devices outside of the office may be convenient for employees, but it must be managed effectively.

“Enterprise mobility” is a hot topic as we head into the final months of 2015. Increasingly mobile workforce emphasize the need for companies to enable and manage employee mobility in order to meet security and productivity demands. But what does this mean for you?

Companies who set out to mobilize their enterprises on their own tend to miss important security factors that could potentially put sensitive data in jeopardy. On top of that, they tend to overlook needs and requirements specific to their company which could lead the company’s inability to expand and improve with future add-ons.