National cleaning company offloads support and finds wireless savings
Client Bio: Nationwide Facilities Cleaning & Maintenance Company with over 5,000 employees.
Challenge: The client was struggling to manage wireless expense with limited resources. They had one person managing over 400 devices in addition to her other responsibilities and it was taking an increasing amount of her limited time.
Solution: ARG’s mobile device management solution provides a procurement portal, end user self-service portal, help desk support, monthly account review and quarterly plan optimization. This removed the burden of day-to-day management from the client, allowing her to be involved only on high level strategic decisions.
Bottom Line: ARG’s Managed Service reduced wireless spend by over $35,000 annually and offloaded hundreds of support cases, allowing the client to focus on their core operational responsibilities.