Blog

We are in the midst of a situation that no one could have anticipated with the spread of COVID-19. If your employees are working from home due to the novel Coronavirus, the resulting increase in mobile usage may create huge overage costs for your business. As your partner, we want to help protect your businessRead more

As much of the country moves to a telework environment, reliable internet bandwidth is a common challenge. We recommend having your staff complete basic network reliability testing on their home networks as you send them home. This will be most needed if you don’t currently have a remote working policy in place as most policiesRead more

As organizations move to remote work to stop the spread of the novel coronavirus, many clients are unsure of the capabilities of their existing services.  To provide easy access for our clients, we will be collecting all that data, separated by provider below.  We will continue to update as we receive more information. For clientsRead more

Simple Guidelines for Measuring Your Organization’s Web Conferencing Preparedness With the growing concerns around the Coronavirus pandemic, we see a dramatic increase in remote work and virtual meetings. With this in mind, it is critical for organizations to ensure that their employees are equipped with the proper tools for remote collaboration. All users should haveRead more

As you may know, Apple and Samsung are in the midst of inventory constraints related to their smartphone supply chains. This is tied to numerous factors, but COVID-19 seems to be the primary cause. It has been difficult to fully narrow the details due to the sensitive nature of the information regarding the virus. WeRead more

Engaging Raving Fans Through Value Realization   In 2019, we launched ARG’s value realization process. The process builds on the business value identification in our consulting process and carries it beyond deployment to ensure that our clients fully implement and operationalize the benefits of new technology. A year following the value realization rollout, we satRead more

Multichannel Chat Enables Users to Communicate with Anyone on Any Platform Do different teams in your organization use different collaboration applications based on their specific workflow needs? User adoption is a huge barrier to realizing the productivity gains from a new technology solution. Group messaging is one area where clients struggle to get buy-in fromRead more

Your business phone system can work seamlessly with many of the cloud-based business applications you already use…. What’s next? Application Programming Interfaces (APIs) aren’t new, but the ability for systems to communicate seamlessly has had a huge impact on Unified Communications over the past 24 months. Traditional Unified Communications as a Service (UCaaS) solutions areRead more

McLean, VA – February 3, 2020 – ARG, Inc. announced today the expansion of its technology consulting practice to now serve the Southeast region of the United States. On November 1, 2019, Ralph Hawkins joined the ARG team as Executive Vice President. ARG leverages the thousands of client meetings and technology projects they complete every yearRead more

Cell coverage on cruises can be a challenge. Verizon has a new plan that makes it simpler.   To use your cell phone on your cruise, you have two options — either connect to the ship’s cellular service or connect to the ship’s wi-fi. Both will cost you extra and costs vary widely by ship.  TravelpassRead more