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This week, a Chinese hacking campaign impacted eight U.S. telecom firms and numerous countries, raising concerns about the security of text messaging. While China knowing your child’s soccer schedule might not worry you, this incident underscores key cybersecurity priorities: Maintain good hygiene: Regular backups and prompt software updates are essential to fix security flaws andRead more

McLean, Va., November 18, 2024 – ARG, Inc. has retained top solution engineer Bill Franklin to deliver additional enterprise resources to accelerate their client’s success. Bill joins Virginia-based ARG as a Senior Solutions Architect and will lead solution engineering for managed IT, cloud, and security. Franklin has worked at and with some of the strongest and most recognizableRead more

In Case You Missed It… Pre-Order starts 9/13 You can watch the event HERE The new Apple Watch 10 is the thinnest, biggest, and fastest charging yet. The Airpod’s Pro 2 can function as a clinical-grade hearing aid. iPhone 16/ iPhone 16 Plus/ iPhone 16 Pro/ iPhone 16 Pro Max Prettier/faster/stronger glass/larger displays/a camera thatRead more

New report highlights the evolution of the communications platform and how generative AI and machine learning can provide businesses with a competitive advantage. McLean, Va., July 9, 2024 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG announced the availability of the AI-Enabled Communications Market Insights & Decision Guide, aRead more

Firm ranked among the Top Washington-Area Workplaces in 2024 by The Washington Post McLean, Va., June 21, 2024 –  ARG, Inc. has been named one of The Washington Post’s 2024 Top Workplaces in the Washington, D.C. area for the tenth time. Selection is based solely on employee feedback gathered through an anonymous third-party survey administeredRead more

Kelly Ahmed, Sue Messner, and Gary Ward named most important, influential, and impactful technology advisors/agents in the channel. This week, ARG was proud to have 3 of our top performers honored in the 2024 Channel Futures Technology Advisor 101, an honor that shines a spotlight on the very best technology consultants in the agent channel.Read more

New report highlights common challenges that hamper profitability and explores how organizations can align IT investments with desired business outcomes. McLean, Va., January 24, 2024 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG announced the availability of the Cost Optimization Market Insights & Decision Guide. Created in partnership withRead more

With Greg and Steve Praske moving to board roles, Mike Shonholz and James Larsen will serve as CEO and president, respectively. McLean, Va., January 16, 2024 – Brothers Greg Praske and Steve Praske are retiring from ARG as the tech advisory firm taps two new top executives. ARG announced on Tuesday that the Praske brothersRead more

Greg Praske and Steve Praske assume board-level roles; Mike Shonholz moves into the CEO role, and James Larsen becomes President. McLean, Va., January 10, 2024 – ARG today announced that it is entering a new chapter with the appointment of Greg Praske and Steve Praske to board-level roles within the organization. Mike Shonholz, ARG’s ChiefRead more

Coleman is an experienced IT consultant with a proven track record in elevating customer experience. McLean, Va., September 14, 2023 – ARG announced today that Troy Coleman joined the company as a Managing Partner. Bringing more than 15 years of experience in the IT industry to this role, Coleman has a demonstrated ability to streamlineRead more

Don’t look for massive changes other than a host of pastel colors and a new charger! We’ve outlined the details of this year’s Apple launch event below: I USB-C you! No more lightning charger Introducing iCloud+ – offering 6TB and 12 TB storage plans Pricing has stabilized – The iPhone 15 will start at $799,Read more

Remarkable track record in IT sales and leadership expands ARG’s deep bench of expertise committed to elevating the customer experience through the power to choose the right technology solutions. McLean, Va., August 28, 2023 – ARG announced today that Jason Hart joined the company as a Managing Partner. With a proven track record of successRead more

Investing in preventative measures is crucial to avoid the catastrophic consequences of cyberattacks, which are becoming increasingly lucrative worldwide. ARG’s new report provides guidance to businesses facing the challenge of cutting expenses while mitigating the rising cost of a data breach. McLean, Va., August 9, 2023 – Expanding on its growing portfolio of exclusive marketRead more

Leveraging ARG’s industry-leading consulting methodology, GNS expanded its product offerings and adopted a more consistent approach, enabling it to improve the customer experience. McLean, Va., July 31, 2023 – Florida-based Global Network Services (GNS), an IT services agent primarily focused on providing voice and networking services to businesses located throughout North America, believes its recentRead more

The team from channel partner ARG talks acquisitions and offers advice for their peers. In this edition of the Coffee with Craig and James podcast, we get the inside scoop from the guys at technology advisor ARG*. ARG chief revenue officer Mike Shonholz and chief engagement officer Steve Kopp have seen a lot in their yearsRead more

Action required for Apple Business Manager users. On July 27, 2023, Apple posted an updated version of the Volume Content Terms to Apple Business Manager (ABM). Your organization cannot enroll devices or deploy new apps until an Administrator signs into Apple Business Manager and accepts the agreement. With this update, an Administrator will be ableRead more

MCLEAN, VA, June 16, 2023 – ARG, Inc. has been named one of The Washington Post’s 2023 Top Workplaces in the Washington, D.C. area. Selection is based solely on employee feedback gathered through an anonymous third-party survey administered by research partner Energage, LLC, which measured several aspects of workplace culture, including alignment, execution, and connection.Read more

There are three technology options for analog line replacement depending on your use case and location. Here are the technical details you need to help you make the right decision for your business.

Chicago area expert moves beyond audits to IT transformation by leveraging ARG’s platform. McLean, Va., March 28, 2023 – ARG Managing Partner, Dave Kuchar, is no stranger to savings. He routinely helps clients save millions through audit and optimization. What is new is his ability to go beyond these engagements to continually review, upgrade andRead more

ARG playbook allows Charlotte, NC-based technology services firm to help clients achieve comprehensive digital transformation. McLean, Va., March 21, 2023 – Celebrating the two-year anniversary of its acquisition of NextWave Technology Advisors, ARG today announced the successful transformation of this Charlotte, N.C.-based national technology services firm from a start-up to a leading enterprise provider ofRead more

MCLEAN, VA — Feb. 21, 2023 — Michael Shonholz, ARG’s Chief Revenue Officer, has been named a 2023 Channel Influencer Award winner by Channel Futures. Shonholz is one of 50 individuals recognized as a thought leader who will impact the direction of the IT and communications indirect sales channel in 2023. He is profiled in a galleryRead more

Findings show that fast response times, self-service options and the convenience and time-savings that come from mobile-ready e-commerce capabilities drive loyalty, retention, and higher profits. McLean, Va., February 14, 2023 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG today announced the availability of the Customer Experience: Market Insights &Read more

Client-focused: IT services agent aligns with ARG due to mutual commitment to prioritizing the client experience; its growth mindset, resources, broad solutions portfolio, and industry-leading consulting methodology. McLean, Va., October 18, 2022 – ARG today announced that it is expanding its geographic reach with the acquisition of Florida-based Global NetworkServices (GNS), an IT services agentRead more

Are you suddenly experiencing caller ID issues? We have seen hundreds of issues lately and it all stems from the desire to stop spoofed robocalls. The FCC is working to stop these annoying calls by requiring caller ID authentication but it is resulting in caller ID reverting in many cases to the name of theRead more

Verizon CDMA Network retirement will be completed by December 31, 2022. Verizon is decommissioning its 3G CDMA network by December 31, 2022. Unless your company has a special contract, affected device lines will be suspended on the first day of your December 2022 bill period. For example, if your bill date is December 5, youRead more

Recruiting and retaining IT and security talent, market consolidation, real estate valuations, digital transformation, and security and compliance are driving businesses to consider strategic outsourcing to speed time-to-market. McLean, Va., September 21, 2022 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG today announced the availability of the Managed ITRead more

Results matter. The former division of Carousel Industries pivoted from providing traditional telecommunication solutions to a diversified portfolio of advanced solutions and services, providing more value to their clients, capturing more IT spend, doubling sales production, increasing margin, and growing revenues by more than 80% in four years. McLean, Va., September 13, 2022 – CelebratingRead more

Opportunities grow when partners tap AI, machine learning, and automation to help contact centers drive customer experience improvements. (Published 7/21/2022 by Channel Futures) Today’s most successful brands are winning and differentiating themselves with customer experience (CX). Customer experience drives more than two-thirds of customer loyalty, outperforming brand and price combined, according to Gartner, but more thanRead more

McLean Va., June 17, 2022 – ARG, Inc. a Virginia-based national technology consulting firm, announced that it has been recognized on The Washington Post’s Top Workplaces 2022 list. The list recognizes 200 Washington-area firms rated internally by their employees to be the best place to work in the region. Employee feedback is the sole basis forRead more

Summary ARG assisted a $13 billion in revenue technology and consulting company reduce its IT spend by 30%. The project is a case study in clearly defined goals and consistent communication leading to a true partnership. Acquisitions create turmoil in IT organizations. Establishing accurate inventory, assessing future needs, and driving reductions in services to meetRead more