Blog

Opportunities grow when partners tap AI, machine learning, and automation to help contact centers drive customer experience improvements. (Published 7/21/2022 by Channel Futures) Today’s most successful brands are winning and differentiating themselves with customer experience (CX). Customer experience drives more than two-thirds of customer loyalty, outperforming brand and price combined, according to Gartner, but more thanRead more

Earlier this summer, ARG was named one of the world’s premier managed service providers by Channel Futures MSP 501.  In conclusion of last week’s Channel Partners conference held in Washington DC, Channel Futures hosted an MSP 501 award ceremony where ARG was recognized as a finalist for “MSP of the Year”. ARG’s Chief Revenue Officer,Read more

In his recent article for Channel Futures, ARG Chief Revenue Officer, Mike Shonholz, discusses the impacts that new applications and solutions entering the IT services market are having on both consumers and service providers. Businesses are facing more technology choices than ever before, which in turn is creating new opportunities and challenges for solution providers.Read more