ARG, IncARG, IncARG, IncARG, Inc
  • Home
  • About ARG IT Clarity
    • Leadership
    • Our Experts
    • Solution Areas
    • Kindness
    • Testimonials
  • News
  • Events
  • Careers
  • Contact Us

Blog

Home Contact Center Archive by category "CCaaS"
contact center trends

Examining Contact Center Trends and the New CCaaS GMC

By Erica Lord | CCaaS, Communication, Contact Center, News, Trending Topics | 0 comment | 17 November, 2020 | 1

Many organizations are struggling to meet the rapidly changing expectations of their clients and employees in our current environment. Eighty percent of client engagements today are initiated by chat, email, or social media. Omnichannel solutions are critical to optimizing communication and client experience by supporting the preferences of Boomers, the forgotten Gen Xers, Gen Y,Read more

Recent Posts

  • RAKing in the toys!
  • Kindness is Contagious
  • Kindness to Kick Off the Year
  • Disabling the iPhone Smart Stack Widget
  • Enabling the iPhone Smart Stack Widget

Categories

  • 2015 NC
  • Business Continuity
  • Case Study
  • CCaaS
  • Client Connection Program
  • Cloud
  • Cloud Communications
  • Cloud Computing
  • Cloud Implementation
  • Collaboration
  • Communication
  • Company Culture
  • Compliance
  • Connectivity
  • Contact Center
  • Contingency Planning
  • DaaS
  • Defense Contractor
  • DRaaS
  • Events
  • Financial Services
  • Government Contractor
  • IaaS
  • Infrastructure
  • IT Clarity
  • Kindness
  • Medical
  • Mobile Device Management
  • Mobility
  • Network
  • News
  • Nonprofit
  • Northeast
  • Podcast
  • SD-WAN
  • Security
  • Solution Highlight
  • Southeast
  • Success Story
  • Telecom
  • TEM
  • Trending Topics
  • UCaaS
  • UCaaS
  • Uncategorized
  • Unified Communications as a Service
  • Video
  • Webinar

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
Washington DC Headquarters: (703) 770-2400
Maryland Office: (240) 235-0080
Northeast Office: (401) 825-4170
Careers
Contact Us
Copyright 2021 ARG, Inc.
  • Home
  • About ARG IT Clarity
    • Leadership
    • Our Experts
    • Solution Areas
    • Kindness
    • Testimonials
  • News
  • Events
  • Careers
  • Contact Us
ARG, Inc