How AI Can Create More Time in Your Day
Time is more of the essence, and it can be challenging, when jumping from call to call or meeting to meeting, to make sense of it all when and if you finally have time to reflect at the end of the day.
Meeting with hundreds of clients a month, it is easy to see that AI transcription and summary is only going to get more important as time goes on.
The greatest AI adoption I have seen so far this year is leveraging meeting and phone call summaries to enhance collaboration and productivity during and after virtual meetings. These tools are available on platforms like Microsoft Teams, Zoom, Webex, Dialpad, RingCentral, Vonage, 8×8 and others. Here is how they drive business value:
Documentation and Accountability:
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- Meeting and phone call summaries serve as a record of what transpired during the engagement. They capture key points, decisions, action items, and discussions.
- Participants can refer to the summary to refresh their memory, ensuring accountability for follow-up tasks.
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Communication and Transparency:
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- Summaries help disseminate information to absent team members or stakeholders who couldn’t attend the meeting or call.
- Transparency is improved when everyone has access to the same information, reducing misunderstandings and miscommunications.
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Efficient Time Management:
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- Participants can quickly review the summary instead of rewatching or listening to an entire recording.
- It saves time during subsequent engagements by providing a concise overview.
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Project Progress Tracking:
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- Summaries highlight action items, deadlines, and milestones. Project managers can track progress based on these details.
- They serve as a reference point for evaluating project success and identifying bottlenecks.
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Legal and Compliance Requirements:
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- In some cases, the summaries are essential for legal purposes. They document agreements, approvals, and official decisions.
- Compliance with regulations may necessitate maintaining accurate records of engagements.
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Knowledge Sharing and Training:
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- New team members can learn about ongoing projects and decisions by reviewing past summaries.
- Summaries contribute to organizational knowledge management.
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Remote Work and Distributed Teams:
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- With the rise of remote work, the summaries bridge geographical gaps. Team members in different time zones can catch up efficiently.
- Distributed teams benefit from centralized information.
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AI isn’t perfect yet. While AI tools can auto-transcribe and summarize meetings, they may occasionally introduce errors or misinterpretations. Reviewing the summary ensures accuracy, clarity, and context. You can correct any inaccuracies or confusing sentences, but the time required is a fraction of what it would have taken to create the summary.
If you’d like to learn more about how AI can work for you, there is no charge to engage ARG for an independent technology evaluation. Learn more about our ARG’s process and feel free to reach out to Steve Grimsley (ARG Product Lead, UC and CC) directly at sgrimsley@myarg.com.
