Taking Your 5G Phone out of the Country? Do this First!

Taking Your 5G Phone out of the Country? Do this First!

By Erica Lord | Mobile Device Management, Mobility, News, Wireless | Comments are Closed | 4 March, 2022 | 0

Everything you need to know to travel internationally with a 5G phone.

Spring has sprung and travel is opening up but a large percentage of countries do not have 5G. As you plan that business trip or go on vacation, your international plan may do you no good unless you turn off 5G. With that in mind, Misty Browning, our manager of Mobility Experience has documented the steps for doing this on Apple and Samsung devices.

SAMSUNG DEVICES

Go to Settings > Connections.
Tap on Mobile Networks.
Tap on Network Mode.
Select LTE/3G/2G (Auto), LTE/CDMA, or one of the other 4G/LTE options

A smartphone settings menu displaying options such as Connections, Sounds and vibration, Notifications, Display, Wallpaper, Themes, Home screen, Lock screen, Biometrics and security, and Privacy.

Screenshot of a smartphone settings menu showing toggles for Wi-Fi, Wi-Fi Calling, Bluetooth, NFC, and options for Airplane mode, Mobile networks, Data usage, and more connection settings.

Screenshot of a mobile networks settings page. Options for Data Roaming, VoLTE calls, Network mode (5G/LTE/3G/2G auto connect), Access Point Names, and Network operators are shown.

A mobile network settings screen showing options for Data roaming, VoLTE calls, and network connection types with "LTE/3G/2G (auto connect)" selected.

APPLE DEVICES

Open the Settings app on your iPhone.
Tap Cellular.
Select Cellular Data Options at the top of the page.
Tap Voice & Data.
Select LTE.

Screenshot of an iPhone's Cellular settings screen showing options for Cellular Data, Cellular Data Options, Personal Hotspot, and data usage details. The time displayed is 5:28.

Screenshot of an iPhone's Cellular Data Options screen showing settings for Data Roaming, Voice & Data, and Data Mode. Voice & Data is set to 5G Auto, and Data Roaming is toggled off.

Image of a mobile phone settings screen showing Voice & Data options. The menu includes "5G On," "5G Auto" with a checkmark, and "LTE" highlighted in red. The time displayed at the top is 5:28.

Now get out there and plan your next adventure!

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