ARG’s engineers make a huge difference every day for our customers, but sometimes the difference is too pretty not to share.
ARG’s engineers make a huge difference every day for our customers, but sometimes the difference is too pretty not to share.
Matt West, one of ARG’s resident Implementation Engineers, saved a client some money last week by helping him short out a binding post with a quarter.
The client has a few plain old telephone lines. The first three lines were delivered to the wrong demarc, so Matt figured this one would be delivered to the wrong place as well. The carrier ordered the line, and then sent the number and binding post information. Matt called the new number and it was ring no answer, which is what it should have been.
At ARG we are often faced with the question, “What can YOU do for ME?” We pride ourselves in helping companies, big or small, get the most bang for their buck while investing in the best, unique technology solution for their business.
We did it! For the second year in a row, ARG has been selected for The Washington Post’s Top Workplaces list.
The Washington Post partnered with WorkplaceDynamics, an employee-survey firm based in Philadelphia, and asked the employees of nominated companies to evaluate their employers based on 22 questions covering the job, leadership and organizational health. Within each size category, the employers were ranked based solely on employee responses to the survey statements.
ARG helps businesses in the DC metro area find, implement, and maintain technology solutions, but our reach extends much further across the U.S. and internationally. With that breadth of clientele comes immense responsibility for requests to help and handle a plethora of technology problems. Luckily, ARG’s Implementation Engineers (IE) are always at the ready to solve the issues at hand.
In ARG IE Matt West’s own words he describes how he moved forward with solving the problem while using a technology of his own to reduce customer impact:
ARG’s Mobility Management Division is making a major impact on the bottom line of a high profile new client.
The team implemented changes that decreased this clients wireless bill by 75%, delivering annual savings of over $800,000.00