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This week, a Chinese hacking campaign impacted eight U.S. telecom firms and numerous countries, raising concerns about the security of text messaging. While China knowing your child’s soccer schedule might not worry you, this incident underscores key cybersecurity priorities: Maintain good hygiene: Regular backups and prompt software updates are essential to fix security flaws andRead more

McLean, Va., November 18, 2024 – ARG, Inc. has retained top solution engineer Bill Franklin to deliver additional enterprise resources to accelerate their client’s success. Bill joins Virginia-based ARG as a Senior Solutions Architect and will lead solution engineering for managed IT, cloud, and security. Franklin has worked at and with some of the strongest and most recognizableRead more

Client A leading service provider delivering national mechanical, electrical, and plumbing systems for building systems. After 10 years of acquiring smaller regional companies, the client environment emcompasses 33 operating companies in over 170 locations nationwide. Challenge A decade of rapid growth created disparate phone and contact center solutions encompassing premises and cloud-based platforms. Field techniciansRead more

Our team went out and bought much-needed supplies for the New Hope Housing Center!  Founded in 1977, New Hope Housing is an innovative, award-winning non-profit agency in Northern Virginia committed to finding creative and lasting solutions to end the cycle of homelessness by offering homeless men and women the services they need to change theirRead more

During an assessment by an outside consultant, IT leadership at a large regional nonprofit was found lacking. The leadership deficit caused excessive costs, delays in delivering hardware, software, and data access to new and reassigned employees, and absent or partial documentation of key IT processes and architecture. This negatively impacted application management, infrastructure management, andRead more

Client A government contracting firm with over 1,000 employees focused on delivering mission-critical IT and healthcare technologies to state, local, and federal government agencies. Challenge The client turned to ARG to replace their IT and cybersecurity support organizations to improve end-user quality of service. The incumbent providers’ end-user support included long lead times and didRead more

There are three technology options for analog line replacement depending on your use case and location. Here are the technical details you need to help you make the right decision for your business.

The Client Decreased Cost, Increased Bandwidth, & Consolidated Support with Technology Expense Management & SD-WAN Client Bio: A leading national network of 80 pain relief centers helping over 1 million patients. Challenge: The client was struggling to manage monthly invoices that spanned over 80 locations and 15 providers. They were spending $140,000 every month onRead more

McLean Va., June 17, 2022 – ARG, Inc. a Virginia-based national technology consulting firm, announced that it has been recognized on The Washington Post’s Top Workplaces 2022 list. The list recognizes 200 Washington-area firms rated internally by their employees to be the best place to work in the region. Employee feedback is the sole basis forRead more

What you need to know about Vulnerability Scans and Penetration Tests. Clients are often unsure where to begin on their cybersecurity journey. A natural starting point is to identify how secure you are today and there are several ways to approach it. The terms Vulnerability Scan and Penetration (Pen) Test sometimes get used interchangeably whenRead more

Everything you need to know to travel internationally with a 5G phone. Spring has sprung and travel is opening up but a large percentage of countries do not have 5G.  As you plan that business trip or go on vacation, your international plan may do you no good unless you turn off 5G. With thatRead more

Client Bio AbsoluteCare is a leading healthcare provider that focuses on providing comprehensive and preventative care to the most vulnerable populations in the United States. Since 2000, AbsoluteCare has enabled the treatment of thousands of chronically ill patients by using innovative health management tools.   Challenge To deliver quality patient-facing programs and associated technologies, dataRead more

Cell phone shortfall penalties can be a massive expense for large companies experiencing sudden staff reductions. See how ARG coordinated a solution to save money and mitigate risk. Client Bio: A large government contractor Challenge: After losing a large contract, the client was facing sunk equipment costs and high early termination charges for the 900Read more

Client Bio: An office REIT and S&P MidCap 400 company with 120 locations. Challenge: The client had already consolidated on a national network aggregator but was looking for operational support and additional cost savings. They were spending $160k/month to support their 120 locations. Solution: In addition to operational support, ARG’s continual contract evaluation and optimizationRead more

Increased flexibility and accessibility without a massive cost increase. Client Bio: A Technical Institute providing certifications and continuing education Challenge: The client needed to upgrade their testing technology for certification classes. They were using paper and requiring students to fill in bubbles for testing. The testing platform did not allow images or additional context toRead more

The client was moving to the cloud and required a solution to uniformly apply network and security governance across the enterprise as they acquired additional subsidiaries. Client Bio: A 46-site comprehensive lifestyle service and hospitality company growing through acquisition. The Challenge: The client is made up of subsidiaries that have historically operated on disparate systemsRead more

International trade shows create logistics and communication challenges, see how ARG helped a team stay in touch to ensure a top-notch event. Client Bio: A global trade organization. Challenge: The client needed a short-term communication solution to allow 50 staff and contractors to communicate in real-time while hosting an international trade show. Solution: ARG wasRead more

Verizon has issued a recall in cooperation with the U.S. Consumer Product Safety Commission for Ellipsis Jetpack mobile hotspot devices (model numbers MHS900L, MHS900LS and MHS900LPP) after the company was made aware that the lithium-ion battery in the hotspots can overheat, posing a fire and burn hazard. As part of the recall, Verizon will exchangeRead more

National cleaning company offloads support and finds wireless savings. Client Bio: Nationwide facilities cleaning and maintenance company with over 5,000 employees. Challenge: The client was struggling to manage wireless expenses with limited resources.  They had one person managing over 400 devices in addition to her other responsibilities and it was taking an increasing amount ofRead more

Global engineering firm realizes savings from SD-WAN & network optimization with the right team to deliver on the strategy and deployment. Client Bio: A large global engineering firm with over 50 locations and 1500 employees. Challenge:  Client purchased a Versa SD-WAN solution from a trusted IT solution partner and needed to source dual network connectivity.Read more

Introducing ARG’s Newest Addition, David DeCillis! ARG is thrilled to welcome Senior Product Specialist – Network, David DeCillis, to the team. David, an industry veteran, is approaching his 25th year in the IT world. He most recently served as Vice President of IT for a national transportation and logistics company supporting over 2,300 users across 40+Read more

Many organizations are struggling to meet the rapidly changing expectations of their clients and employees in our current environment. Eighty percent of client engagements today are initiated by chat, email, or social media. Omnichannel solutions are critical to optimizing communication and client experience by supporting the preferences of Boomers, the forgotten Gen Xers, Gen Y,Read more

A few minutes of prevention can protect your business. With remote work impacting where and how payments are processed, COVID-19 has had a profound effect on accounting functions. We have seen an uptick in clients shut down for nonpayment due to address changes by providers. For example: If you previously sent your Verizon payments toRead more

On July 15, AT&T expanded the AT&T International Day Pass for Business from 100+ countries to 200+ countries. Because International Day Pass for Business charges now apply in all the same countries previously included only in AT&T Passport & AT&T Passport Pro, organizations that had both in the past should choose between International Day PassRead more

Prioritize Business Traffic for a Better Experience. Working from home offers tremendous flexibility, but with school starting online across the country, many of us are experiencing new challenges. As parents and students share the same internet connection, slow bandwidth, jitter, dropped calls, and video issues increase. What many people don’t know is that there areRead more

Client Overview The client provides innovative and cost-effective services to national security and industry customers focused on the convergence of C4ISR, information, and cyber systems. They are leading the way for national security and commercial space integration, developing innovative solutions to tomorrow’s challenges today. They currently have 250 employees with a plan to grow toRead more

We are in the midst of a situation that no one could have anticipated with the spread of COVID-19. If your employees are working from home due to the novel Coronavirus, the resulting increase in mobile usage may create huge overage costs for your business. As your partner, we want to help protect your businessRead more

As much of the country moves to a telework environment, reliable internet bandwidth is a common challenge. We recommend having your staff complete basic network reliability testing on their home networks as you send them home. This will be most needed if you don’t currently have a remote working policy in place as most policiesRead more

As organizations move to remote work to stop the spread of the novel coronavirus, many clients are unsure of the capabilities of their existing services.  To provide easy access for our clients, we will be collecting all that data, separated by provider below.  We will continue to update as we receive more information. For clientsRead more