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Home Archive by category "Trending Topics"

What Your Cloud Provider Doesn’t Want You to Know About Expense Management

By Patrick McGugan | Expense Management, IT Expense Management, Solution Highlight, Technology Expense Management, Trending Topics | 0 comment | 9 May, 2025 | 0

Learn how to control IT costs without compromising capability. Organizations are facing mounting challenges and escalating expenses. 80%+ employ a multi-cloud model yet over-run their cloud budget. 68% of companies are still unable to get valuable insights and benefits from their cloud data. Inefficient Resources Enterprise software spending accounts for 40% of total IT budgets.Read more

A black headset with a microphone hanging on a computer monitor, set against a blurred blue-toned background.

Top 10 Considerations for Choosing the Right Unified Communication and Contact Center Provider

By Steve Grimsley | CCaaS, Collaboration, Communication, Contact Center, Solution Highlight, Trending Topics, UCaaS, Unified Communications as a Service | Comments are Closed | 25 April, 2025 | 0

Rapidly evolving technology makes it more challenging than ever to ensure you are choosing the right communication platform. Learn how to evaluate key capabilities from top providers, including AI, mobility, security and integrations. Selecting a Unified Communications (UC) or Contact Center (CC) provider is a critical decision that can significantly impact your organization’s efficiency, customerRead more

A person holding a smartphone with an unlocked padlock icon on the screen, highlighting concerns about Chinese hacking.

Locking the Digital Door: Top Cybersecurity Priorities for 2025

By Erica Lord | IT Clarity, Managed Security, MSSP, News, Security, Trending Topics | Comments are Closed | 17 December, 2024 | 0

This week, a Chinese hacking campaign impacted eight U.S. telecom firms and numerous countries, raising concerns about the security of text messaging. While China knowing your child’s soccer schedule might not worry you, this incident underscores key cybersecurity priorities: Maintain good hygiene: Regular backups and prompt software updates are essential to fix security flaws andRead more

A promotional image featuring a man in a suit. Text reads, "ARG accelerates client success with the addition of Bill Franklin." ARG logo is visible.

ARG Accelerates Client Success with the Addition of Bill Franklin

By Erica Lord | News, Personnel, Press Release, Trending Topics, Why ARG | Comments are Closed | 19 November, 2024 | 0

McLean, Va., November 18, 2024 – ARG, Inc. has retained top solution engineer Bill Franklin to deliver additional enterprise resources to accelerate their client’s success. Bill joins Virginia-based ARG as a Senior Solutions Architect and will lead solution engineering for managed IT, cloud, and security. Franklin has worked at and with some of the strongest and most recognizableRead more

Person using a smartphone with an AI chatbot interface projected above it. A laptop is visible in the background.

The Fastest Way to Make AI Work for You

By Steve Grimsley | Artificial Intelligence, Collaboration, Contact Center, Customer Experience, Solution Highlight, Trending Topics, Unified Communications as a Service | Comments are Closed | 24 July, 2024 | 0

How AI Can Create More Time in Your Day Time is more of the essence, and it can be challenging, when jumping from call to call or meeting to meeting, to make sense of it all when and if you finally have time to reflect at the end of the day. Meeting with hundreds ofRead more

Promotional image for a guide titled "AI-Enabled Communications," highlighting how to use AI to improve revenue, client experience, and productivity. Text reads "Just Dropped" and "Download Now".

ARG Introduces Market Insights on AI-Enabled Communications

By Lindsey Bronston | Artificial Intelligence, Collaboration, Communication, Contact Center, Customer Experience, News, Press Release, Solution Highlight, Trending Topics, UCaaS, Unified Communications as a Service | Comments are Closed | 9 July, 2024 | 0

New report highlights the evolution of the communications platform and how generative AI and machine learning can provide businesses with a competitive advantage. McLean, Va., July 9, 2024 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG announced the availability of the AI-Enabled Communications Market Insights & Decision Guide, aRead more

Image of a promotion for a cost optimization guide with the text "Finding money in your budget just got easier. Free Download." The guide cover features blurred background of documents and a calculator.

ARG Launches Market Insights on Cost Optimization in IT Spending

By Lindsey Bronston | Cost Optimization, Expense Management, IoT, News, Press Release, Solution Highlight, Technology Expense Management, Trending Topics | Comments are Closed | 24 January, 2024 | 0

New report highlights common challenges that hamper profitability and explores how organizations can align IT investments with desired business outcomes. McLean, Va., January 24, 2024 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG announced the availability of the Cost Optimization Market Insights & Decision Guide. Created in partnership withRead more

Troy Coleman

ARG Welcomes Troy Coleman as a Managing Partner

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics, Why ARG | Comments are Closed | 14 September, 2023 | 0

Coleman is an experienced IT consultant with a proven track record in elevating customer experience. McLean, Va., September 14, 2023 – ARG announced today that Troy Coleman joined the company as a Managing Partner. Bringing more than 15 years of experience in the IT industry to this role, Coleman has a demonstrated ability to streamlineRead more

iPhone 15

2023 Apple Event Key Takeaways: What’s New?

By Lindsey Bronston | Mobile Device Management, Mobility, News, Trending Topics | Comments are Closed | 12 September, 2023 | 0

Don’t look for massive changes other than a host of pastel colors and a new charger! We’ve outlined the details of this year’s Apple launch event below: I USB-C you! No more lightning charger Introducing iCloud+ – offering 6TB and 12 TB storage plans Pricing has stabilized – The iPhone 15 will start at $799,Read more

Jason Hart

Jason Hart Joins ARG as a Managing Partner

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics, Why ARG | Comments are Closed | 23 August, 2023 | 0

Remarkable track record in IT sales and leadership expands ARG’s deep bench of expertise committed to elevating the customer experience through the power to choose the right technology solutions. McLean, Va., August 28, 2023 – ARG announced today that Jason Hart joined the company as a Managing Partner. With a proven track record of successRead more

ARG Launches New Market Insights on Cybersecurity

By Lindsey Bronston | News, Press Release, Security, Trending Topics, Video | Comments are Closed | 9 August, 2023 | 0

Investing in preventative measures is crucial to avoid the catastrophic consequences of cyberattacks, which are becoming increasingly lucrative worldwide. ARG’s new report provides guidance to businesses facing the challenge of cutting expenses while mitigating the rising cost of a data breach. McLean, Va., August 9, 2023 – Expanding on its growing portfolio of exclusive marketRead more

Graphic displaying the message, "GNS experiences growth & success following its acquisition by ARG," with a headshot of Sue Messner on the left side.

GNS Experiences Growth and Success Following its Acquisition by ARG

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics, Video, Why ARG | Comments are Closed | 31 July, 2023 | 0

Leveraging ARG’s industry-leading consulting methodology, GNS expanded its product offerings and adopted a more consistent approach, enabling it to improve the customer experience. McLean, Va., July 31, 2023 – Florida-based Global Network Services (GNS), an IT services agent primarily focused on providing voice and networking services to businesses located throughout North America, believes its recentRead more

Podcast: Coffee with Craig and James Episode 126

By Lindsey Bronston | IT Clarity, News, Podcast, Trending Topics, Video | Comments are Closed | 28 July, 2023 | 1

The team from channel partner ARG talks acquisitions and offers advice for their peers. In this edition of the Coffee with Craig and James podcast, we get the inside scoop from the guys at technology advisor ARG*. ARG chief revenue officer Mike Shonholz and chief engagement officer Steve Kopp have seen a lot in their yearsRead more

Apple Business Manager

Apple Business Manager Update

By Misty Browning | Mobile Device Management, Mobility, News, Trending Topics | Comments are Closed | 28 July, 2023 | 0

Action required for Apple Business Manager users. On July 27, 2023, Apple posted an updated version of the Volume Content Terms to Apple Business Manager (ABM). Your organization cannot enroll devices or deploy new apps until an Administrator signs into Apple Business Manager and accepts the agreement. With this update, an Administrator will be ableRead more

A hand is using a yellow and green tool to adjust wires connected to a white terminal block on an electronic control panel.

POTs Line Replacement Options

By Erica Lord | Connectivity, Contingency Planning, Network, News, Trending Topics, Uncategorized, Wireless | Comments are Closed | 18 April, 2023 | 0

There are three technology options for analog line replacement depending on your use case and location. Here are the technical details you need to help you make the right decision for your business.

From Savings to Digital Transformation

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics, Video, Why ARG | Comments are Closed | 28 March, 2023 | 0

Chicago area expert moves beyond audits to IT transformation by leveraging ARG’s platform. McLean, Va., March 28, 2023 – ARG Managing Partner, Dave Kuchar, is no stranger to savings. He routinely helps clients save millions through audit and optimization. What is new is his ability to go beyond these engagements to continually review, upgrade andRead more

A headshot of a man with a caption stating, "ARG acquisition yields exceptional growth, scale & customer success," along with the ARG IT Clarity logo.

ARG Acquisition Yields Exceptional Growth, Scale, and Customer Success

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics | Comments are Closed | 21 March, 2023 | 0

ARG playbook allows Charlotte, NC-based technology services firm to help clients achieve comprehensive digital transformation. McLean, Va., March 21, 2023 – Celebrating the two-year anniversary of its acquisition of NextWave Technology Advisors, ARG today announced the successful transformation of this Charlotte, N.C.-based national technology services firm from a start-up to a leading enterprise provider ofRead more

Branded Caller ID

Protect Your Brand and Increase Answer Rates with Branded Caller ID

By Jeff Milford | Cloud, Customer Experience, Solution Highlight, Telecom, Trending Topics, UCaaS, Unified Communications as a Service, Wireless | Comments are Closed | 7 March, 2023 | 0

Creating a good customer experience starts with successfully connecting with your customers. With robocalls and spam calls growing at over 30% YOY, 79% of unknown calls go unanswered and 94% of customers believe unidentified calls may be fraudulent. With STIR/SHAKEN, many clients are finding their calls showing up as SPAM RISK due to spoofing andRead more

channel influencer

Michael Shonholz Is Named 2023 Channel Influencer Award Winner by Channel Futures

By Lindsey Bronston | News, Personnel, Press Release, Trending Topics | Comments are Closed | 21 February, 2023 | 0

MCLEAN, VA — Feb. 21, 2023 — Michael Shonholz, ARG’s Chief Revenue Officer, has been named a 2023 Channel Influencer Award winner by Channel Futures. Shonholz is one of 50 individuals recognized as a thought leader who will impact the direction of the IT and communications indirect sales channel in 2023. He is profiled in a galleryRead more

ARG Delivers New Market Insights on Customer Experience

By Lindsey Bronston | Contact Center, Customer Experience, News, Press Release, Trending Topics, Unified Communications as a Service, Video | Comments are Closed | 14 February, 2023 | 0

Findings show that fast response times, self-service options and the convenience and time-savings that come from mobile-ready e-commerce capabilities drive loyalty, retention, and higher profits. McLean, Va., February 14, 2023 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG today announced the availability of the Customer Experience: Market Insights &Read more

Sustainable IT

3 Tactics for Sustainable IT

By Stephen Murphy | Cloud, Connectivity, Contact Center, Infrastructure, Internet of Things, IoT, Remote Work, Security, Sustainability, Trending Topics, UCaaS, Unified Communications as a Service | Comments are Closed | 20 January, 2023 | 0

Can Technology be Green? Gartner forecasts that by 2025, 50% of CIOs will have performance metrics tied to sustainability but technology, by its nature, is energy intensive. How can companies make IT more sustainable while delivering compelling solutions? Tactics for Greener IT1. Efficient Hardware Consider more efficient hardware. Move workloads to hyperscalers or cloud providers.Read more

caller ID issues

Wireless Caller ID Issues to Expand Due to Robocall Mitigation

By Misty Browning | Compliance, IT Clarity, Mobile Device Management, Mobility, News, Trending Topics | Comments are Closed | 28 September, 2022 | 0

Are you suddenly experiencing caller ID issues? We have seen hundreds of issues lately and it all stems from the desire to stop spoofed robocalls. The FCC is working to stop these annoying calls by requiring caller ID authentication but it is resulting in caller ID reverting in many cases to the name of theRead more

ARG Delivers New Insights and Guidance on Outsourcing Managed IT and Security

By Lindsey Bronston | Managed Service Provider, MSP, News, Press Release, Security, Trending Topics, Video | Comments are Closed | 21 September, 2022 | 0

Recruiting and retaining IT and security talent, market consolidation, real estate valuations, digital transformation, and security and compliance are driving businesses to consider strategic outsourcing to speed time-to-market. McLean, Va., September 21, 2022 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG today announced the availability of the Managed ITRead more

Image announcing Kara Semon's promotion to Vice President, Client Experience at ARG with a professional headshot and company logo.

Kara Semon Promoted to Vice President of Client Experience

By Lindsey Bronston | News, Personnel, Trending Topics | Comments are Closed | 16 August, 2021 | 30

We are thrilled to announce Kara Semon’s promotion to ARG’s Vice President of Client Experience. August 16, 2021 – ARG is pleased to announce the promotion of Kara Semon to Vice President of Client Experience. This move adds depth to the executive team in support of ARG’s three-pronged growth strategy, which includes expanding relationships withRead more

ARG named a Top Workplace for the seventh year by The Washington Post in 2021.

ARG Named Top Workplace for 7th year

By Lindsey Bronston | Company Culture, News, Trending Topics | Comments are Closed | 25 June, 2021 | 3

ARG has been named one of the Washington Post’s 2021 Top Workplaces in the Washington DC area, ranking 13th out of the 80 small businesses recognized. Over 3,500 organizations are invited to participate and the top 200 are recognized in the awards. Selection is based solely on employee feedback gathered through an anonymous third-party surveyRead more

Corporate announcement image featuring portraits of Walt McGraw and Storm Karlsen. Text reads "ARG acquires Freedom Solutions Group." ARG and Freedom Solutions Group logos are also visible.

ARG Acquires Freedom Solutions Group

By Erica Lord | IT Clarity, M&A, News, Press Release, Trending Topics | Comments are Closed | 13 April, 2021 | 31

Ellipsis Jetpack Wireless Hotspot

RECALL NOTICE: Ellipsis Jetpack Mobile Hotspot

By Erica Lord | News, Security, Trending Topics, Wireless | Comments are Closed | 12 April, 2021 | 25

Verizon has issued a recall in cooperation with the U.S. Consumer Product Safety Commission for Ellipsis Jetpack mobile hotspot devices (model numbers MHS900L, MHS900LS and MHS900LPP) after the company was made aware that the lithium-ion battery in the hotspots can overheat, posing a fire and burn hazard. As part of the recall, Verizon will exchangeRead more

Sierra Wireless

Sierra Wireless Ransomware Attack Update

By Stephen Murphy | News, Security, Trending Topics, Wireless | Comments are Closed | 26 March, 2021 | 7

Sierra Wireless has confirmed that its internal IT infrastructure was subjected to a ransomware attack. No ARG clients have reported any impact. ARG continues to monitor the situation. Sierra Wireless’s internal technology infrastructure was largely shut down this week due to a ransomware attack. Manufacturing and administrative services were halted at several locations, and itsRead more

Image showing a profile picture of a person identified as Adam Carreno with the text "ARG acquires NextWave Technology Advisors" on a blue background.

ARG Accelerates Growth with Acquisition of NextWave Technology Advisors

By ARG Staff | IT Clarity, M&A, News, Press Release, Trending Topics | Comments are Closed | 16 March, 2021 | 3

A smartphone displaying multiple apps on its screen with the words "MAKE IT STOP" written across it in red, next to a laptop keyboard on a wooden surface.

Disabling the iPhone Smart Stack Widget

By Misty Browning | Mobility, News, Trending Topics | Comments are Closed | 23 December, 2020 | 1

With the updates to cell phones coming at lightning speed, you may not notice small changes, but you will definitely notice iOS 14 Widget Stacks/Smart Stack Widget. Starting in iOS 14, Apple introduced widgets on the iPhone home screen. There is a built-in Smart Stack widget that automatically cycles through widgets in the stack. It isRead more

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Recent Posts

  • What Your Cloud Provider Doesn’t Want You to Know About Expense Management
  • Top 10 Considerations for Choosing the Right Unified Communication and Contact Center Provider
  • ARG Recognized as a Best Place to Work in Virginia for the 11th Time
  • Mobile Medical Provider Ensures Seamless, Secure Imaging Services
  • Locking the Digital Door: Top Cybersecurity Priorities for 2025

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