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Home Articles posted by Erica Lord (Page 2)
Open laptop on a table displaying coding on the screen with various security and technology icons superimposed in the foreground, including locks, email, Wi-Fi, and fingerprint symbols.

Secure Remote Access to Critical Applications

By Erica Lord | Business Continuity, Cloud, Connectivity, Contingency Planning, DaaS, Network, Security | Comments are Closed | 13 March, 2020 | 3

Secure Access to Critical Applications is a barrier to remote worker productivity.   Allowing people to VPN from nonupdated/ unprotected home computers drastically increases your risk of cybersecurity breach.  In addition to the security issues, Virtual Private Network (VPN) access is frequently license-based, so limitations in the licensing may prohibit staff from working remote in anRead more

A man wearing headphones and a blazer is sitting at a desk, smiling and waving at his laptop during a video call.

Web Conferencing Best Practices

By Erica Lord | Business Continuity, Collaboration, Contingency Planning, News, Trending Topics | Comments are Closed | 13 March, 2020 | 1

Simple Guidelines for Measuring Your Organization’s Web Conferencing Preparedness With the growing concerns around the Coronavirus pandemic, we see a dramatic increase in remote work and virtual meetings. With this in mind, it is critical for organizations to ensure that their employees are equipped with the proper tools for remote collaboration. All users should haveRead more

Value Realization

Inside ARG Value Realization with Heather Campbell

By Erica Lord | Cloud, Cloud Implementation, DaaS, IT Clarity, News, Trending Topics, UCaaS | Comments are Closed | 17 February, 2020 | 6

Engaging Raving Fans Through Value Realization   In 2019, we launched ARG’s value realization process. The process builds on the business value identification in our consulting process and carries it beyond deployment to ensure that our clients fully implement and operationalize the benefits of new technology. A year following the value realization rollout, we satRead more

API Economy

Adapt or Die: The CX Impact of the API Economy

By Erica Lord | Cloud, IT Clarity, Trending Topics, UCaaS, Unified Communications as a Service | Comments are Closed | 5 February, 2020 | 2

Your business phone system can work seamlessly with many of the cloud-based business applications you already use…. What’s next? Application Programming Interfaces (APIs) aren’t new, but the ability for systems to communicate seamlessly has had a huge impact on Unified Communications over the past 24 months. Traditional Unified Communications as a Service (UCaaS) solutions areRead more

southeast

ARG Expands to Deliver IT Clarity to the Southeast

By Erica Lord | IT Clarity, Southeast, Trending Topics | Comments are Closed | 3 February, 2020 | 2

McLean, VA – February 3, 2020 – ARG, Inc. announced today the expansion of its technology consulting practice to now serve the Southeast region of the United States. On November 1, 2019, Ralph Hawkins joined the ARG team as Executive Vice President. ARG leverages the thousands of client meetings and technology projects they complete every yearRead more

Defense Contractor

Defending a Defense Contractor with a Compliant Solution

By Erica Lord | Case Study, Compliance, Defense Contractor, IT Clarity, Success Story, UCaaS, Unified Communications as a Service | Comments are Closed | 27 January, 2020 | 5

Consolidating Unified Communications Tools into a Secure, Compliant, Single Pane of Glass. Client Profile A national privately-held consulting company with over 200 staff dedicated to solving challenging problems in national defense. Previous State Avaya on-premises PBX; Verizon PRI’s; numerous collaboration & messaging tools (including Microsoft Teams, Slack, GoToMeeting, WebEx, and Jira). Key Critical Requirements NISTRead more

Hands holding a smartphone capturing a photo of a large cruise ship in the ocean with mountains in the background.

Impromptu Cruise? This Plan’s Got You Covered.

By Erica Lord | Mobility, News, Telecom, Trending Topics | Comments are Closed | 27 January, 2020 | 1

Cell coverage on cruises can be a challenge. Verizon has a new plan that makes it simpler.   To use your cell phone on your cruise, you have two options — either connect to the ship’s cellular service or connect to the ship’s wi-fi. Both will cost you extra and costs vary widely by ship.  TravelpassRead more

AT&T International Plan

Significant Changes to AT&T International Plans

By Erica Lord | Mobility, News, Trending Topics | Comments are Closed | 24 October, 2019 | 1

Exciting News for International Travelers: New Options are Available on AT&T Previously AT&T offered two international options (outside of Day Pass) 1Gb/3Gb – voice at $0.35 per minute and unlimited text. You could buy the plan for 30 days or recurring on your plan for regular travel.  This week, new plans launched – see belowRead more

business woman talking on mobile phone in airport

Verizon CDMA Network Retirement

By Erica Lord | Mobility, News, Trending Topics | Comments are Closed | 1 October, 2019 | 1

Verizon is retiring the CDMA network and you may have seen notices in your invoice or as a pop up when making accessing your account. While they don’t plan to completely do away with the network until January 1st, 2021, some major changes will take effect on January 1st to encourage people to make a changeRead more

John O. Cooper 5th joins ARG Team as a Senior Technology Advisor. ARG IT Clarity logo is visible. A small headshot of John O. Cooper 5th is on the right.

John O. Cooper 5th Joins ARG

By Erica Lord | Company Culture, IT Clarity, News, Uncategorized | Comments are Closed | 10 May, 2019 | 2

ARG Welcomes New Senior Technology Advisor, John Cooper ARG is excited to introduce 15-year industry veteran, John Cooper, as our newest Senior Technology Advisor.  John comes to us from a magic quadrant market leader and is excited at the opportunity ARG presents for him to expand his IT acumen.  He worked tangentially with ARG atRead more

Promotional image with text "Kelly Ahmed Joins ARG Team as a Senior Technology Advisor," featuring a photo of a smiling person. The ARG logo with "IT CLARITY" is also present.

Kelly Ahmed Joins ARG

By Erica Lord | Company Culture, IT Clarity, News, Uncategorized | Comments are Closed | 15 April, 2019 | 2

ARG Welcomes New Senior Technology Advisor, Kelly Ahmed ARG is thrilled to welcome new Senior Technology Advisor, Kelly Ahmed. A veteran in the industry, Kelly most recently served as the Director of Networking and Telecommunications at RadNet. In that role, she managed hosted voice and contact center implementations across 340 locations, 16 call centers, andRead more

A woman using a laptop with various digital icons, including a globe, shopping cart, phone, and email, overlaid around the screen. She is seated near a large window with an outdoor view.

Cloud Communications Adoption Streamlines Support for DC Nonprofit

By Erica Lord | Case Study, IT Clarity, UCaaS, Unified Communications as a Service | Comments are Closed | 6 November, 2018 | 1

Nonprofit Provides Future-Proof Environment, Enables Business Continuity, and Streamlines Support Through Cloud Communications Adoption. Client A Washington DC-based publicly funded non-profit corporation serving low-income Americans across the nation.  A new CIO intends to drive digital transformation across the organization by moving aggressively to the cloud from on-premises systems. The new CIO, just 3 weeks onRead more

mobility cost savings allocates more resources

Mobility Cost Savings Allocates More Resources to Nonprofit Mission

By Erica Lord | Case Study, IT Clarity, Mobility, Nonprofit | Comments are Closed | 29 October, 2018 | 2

Moving Away from Corporate BYOD Policy Delivered 42% Mobility Cost Savings and More Resources to a Virginia Nonprofit. Client A Virginia based nonprofit publisher of weekly industry magazines and daily online journals. The nonprofit’s goal of fostering open and informed debate and to enhance administration and policy in their industry relies heavily upon their communicationRead more

Hurricane from space

Hurricane Season Isn’t All You Need To Be Worried About

By Erica Lord | Cloud, Cloud Computing, Uncategorized | Comments are Closed | 12 September, 2018 | 0

Hurricane seasons is upon us and the lines at the grocery stores are getting longer as people stock up on essentials to weather the storm. From a business perspective, hurricanes can wreak havoc with power outages and flooding. However, there are much bigger threats that are year-round, especially for businesses that rely on power andRead more

Map of the United States highlighting the Northeast region in red.

ARG Acquires Northeast Consulting Practice

By Erica Lord | Company Culture, M&A, News, Trending Topics | Comments are Closed | 26 June, 2018 | 0

McLean, Virginia: June 26, 2018. Association Resource Group, Inc. (ARG) announced today the acquisition of a technology consulting practice serving the Northeast region of the United States. The practice, and seven industry veterans, was acquired from Carousel Industries and includes a client base of 500 businesses concentrated from New York to Maine. This addition bringsRead more

Image of JA Finance Park

Volunteering at JA Finance Park

By Erica Lord | Kindness | Comments are Closed | 5 April, 2018 | 1

I really enjoyed volunteering at JA Finance Park yesterday.  If anyone else is interested in volunteering, I recommend it! There were 8 people from Freddie Mac there as well, it’s part of their community service program.  And there were some retired people from the community that volunteer too.  The kids (and I) learned a lot. Read more

Hands holding a red alarm clock above the text "GDPR 25 May 2018" surrounded by stars on a chalkboard background.

Will New Compliance Regulations Impact Your Business?

By Erica Lord | Compliance, Security, Trending Topics | Comments are Closed | 27 March, 2018 | 0

General Data Protection Regulation (GDPR) is a new compliance standard designed to improve individual data protection in the EU. Failure to comply with these regulations by May 25th, 2018 could result in millions of dollars in fines. Answer these 4 questions to determine if your company may be subject to the new GDPR compliance requirements:Read more

7 Technologies Your Business Needs to Thrive in 2018

7 Technologies Your Business Needs to Thrive in 2018

By Erica Lord | Business Continuity, Cloud, DaaS, DRaaS, Mobility, Network, Uncategorized | Comments are Closed | 18 December, 2017 | 3

Below are the top 7 initiatives among ARG’s forward looking clients.  Are these in your 2018 plan?  ARG may be able to help you accomplish all of these things without increasing your current total IT spend. 1.  Test your backup.  Getting all your data backed up is definitely key.  But, with all the attacks that are happening,Read more

A group of people with nametags smile at a table during an event. The background features a lit screen with text and other attendees.

ARG Honored by Washington Post for Values & Ethics

By Erica Lord | Company Culture, News | Comments are Closed | 19 June, 2017 | 0

ARG is proud to have appeared on the Top Workplaces list every year since its inception – and thrilled to be singled out for values and ethics again.

Defend Against Ransomware - SIEM

Defense Against Ransomware

By Erica Lord | Security | Comments are Closed | 14 May, 2017 | 0

Yesterday’s ransomware attack was epic in scale. Ransomware and other cyber threats are increasingly common. ARG is advising all clients to adopt a series of best practices to protect your organization’s data integrity and security…

Close-up of an office desk phone with buttons and a screen, placed on a desk. A blurred figure is visible in the background.

Toshiba has announced plans to shut down its business phone division. Now what do you do?

By Erica Lord | News | Comments are Closed | 24 March, 2017 | 0

Earlier this week, Toshiba notified their North America dealers of the pending closure of their business phone division. If you are a current Toshiba user, what you do now?

DaaS Desktop as a Service Cloud Computing

Desktop as a Service- Redefining the idea of the virtual desktop

By Erica Lord | Cloud | Comments are Closed | 23 February, 2017 | 0

The idea of desktop virtualization has long been promising businesses an opportunity to empower end users to work when they want, where they want, on whatever device they choose.

Virginia Business Best Places to Work 2017

Creating one of the Best Places to Work in Virginia

By Erica Lord | Company Culture, News | Comments are Closed | 7 February, 2017 | 0

How do you improve employee satisfaction while increasing productivity and providing a rock solid business continuity plan?  Technology and a commitment to giving back to the community!

SIEM

What is SIEM and is it Worth It?

By Erica Lord | Security, Trending Topics | Comments are Closed | 24 January, 2017 | 0

SIEM offers significant value for security by aggregating data into meaningful bundles and proactively alerting on malicious activity.

An image of a padlock icon overlaid on a blue digital circuit board, symbolizing cybersecurity and data protection.

NIST Compliance Simplified

By Erica Lord | Cloud, Cloud Implementation, Security, Trending Topics | Comments are Closed | 4 January, 2017 | 1

Cybersecurity regulations from the Washington DC based National Institute of Standards and Technology (NIST) are built to provide flexibility for organizations while protecting critical infrastructure.

A blue knit beanie with the text "ARG" embroidered on the front in white and light blue letters.

Wreaths Across America- This Saturday

By Erica Lord | Kindness | Comments are Closed | 15 December, 2016 | 0

2016 is ARG’s third year participating in Wreaths Across America and we encourage you to join us in honoring those who gave the ultimate sacrifice this Saturday.

A network of illuminated blue nodes connected by lines, forming an abstract representation of a digital or neural network on a dark background.

SD What? Getting started with SD-WAN

By Erica Lord | Network, Trending Topics | Comments are Closed | 13 December, 2016 | 1

SD-WAN offers bulletproof reliability, optimization and robust management tools, Learn how it works and how your company can benefit.

A hand reaches to pick up the receiver of a black office telephone resting on a glossy surface.

Sprint Decommissioning Legacy Services

By Erica Lord | Trending Topics | Comments are Closed | 8 December, 2016 | 0

Some legacy voice services are end of life.  See what market conditions are leading to these changes and what alternatives are available for your business.

A group of five people stands together indoors, with two holding framed awards.

ARG Recognized for Outstanding Channel Leadership

By Erica Lord | News | Comments are Closed | 1 December, 2016 | 0

ARG is honored to be recognized for contributions to the Alliance and to the industry as a whole.

A person interacts with a digital screen displaying various icons related to security, including a large padlock in the center, surrounded by icons representing technology, communication, and data.

3 Quick Regulatory Compliance Considerations That Come With the Cloud

By Erica Lord | Cloud, Cloud Implementation, Trending Topics | Comments are Closed | 30 November, 2016 | 1

Cloud computing offers unique solutions as organizations struggle to ensure compliance across both internal and third-party technology environments.

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