Blog

Learn how to control IT costs without compromising capability. Organizations are facing mounting challenges and escalating expenses. 80%+ employ a multi-cloud model yet over-run their cloud budget. 68% of companies are still unable to get valuable insights and benefits from their cloud data. Inefficient Resources Enterprise software spending accounts for 40% of total IT budgets.Read more

Rapidly evolving technology makes it more challenging than ever to ensure you are choosing the right communication platform. Learn how to evaluate key capabilities from top providers, including AI, mobility, security and integrations. Selecting a Unified Communications (UC) or Contact Center (CC) provider is a critical decision that can significantly impact your organization’s efficiency, customerRead more

McLean, Va., February 3, 2025 –  ARG, Inc. (Association Resource Group, Inc.), a leading technology consulting firm delivering a robust data intelligence platform for IT procurement and management, is proud to announce that it has been named one of the “2025 Best Places to Work in Virginia”. The award recognizes the organization’s exceptional workplace culture,Read more

Enhancing Security, Connectivity, and Efficiency for Mobile Healthcare Fleets.CLIENT A leading mobile imaging provider delivers advanced diagnostic services directly to hospitals and communities, including MRI, X-ray, PET, and CT scans. By delivering imaging services directly to the areas that need them most, they improve accessibility to timely, high-quality diagnostics, ultimately leading to improved patient outcomesRead more

This week, a Chinese hacking campaign impacted eight U.S. telecom firms and numerous countries, raising concerns about the security of text messaging. While China knowing your child’s soccer schedule might not worry you, this incident underscores key cybersecurity priorities: Maintain good hygiene: Regular backups and prompt software updates are essential to fix security flaws andRead more

This Thanksgiving, we spread warmth with our client friends at Northwest Federal Credit Union as part of our Random Acts of Kindness (RAK) program! Our HQ team hit Walmart and filled carts with cozy winter essentials for local kids in need. 💙Read more

Our ARG Atlanta Volunteers came together on an icy cold Wednesday to sort, pack, and distribute food directly to patients at the Grady Asa G. Yancey Health Center. The team was thrilled to get together to help reduce food insecurity in their community and positively impact the health of Grady patients and their families byRead more

McLean, Va., November 18, 2024 – ARG, Inc. has retained top solution engineer Bill Franklin to deliver additional enterprise resources to accelerate their client’s success. Bill joins Virginia-based ARG as a Senior Solutions Architect and will lead solution engineering for managed IT, cloud, and security. Franklin has worked at and with some of the strongest and most recognizableRead more

Hi, My name is Charlotte. My son and I are going through a hard time at the moment. We are living in a Walmart parking lot with our belongings in a shopping cart. We were sitting on a buggy, and a lovely woman pulled up. She asked if we needed anything and handed us anRead more

Learn how one client broke free from non-value-added IT responsibilities while improving redundancy and security posture, all without breaking the bank.Client A global law firm. Challenge The IT team wanted to get out of the hardware and data center business and become more strategic and proactive in supporting the technology and compliance needs of theRead more

Client A publicly traded real estate investment trust (REIT) with hundreds of properties nationally approached ARG to assist with streamlining and modernizing their telecommunications infrastructure. With the decommissioning of copper lines, the company faced financial and service issues. Challenge The customer managed a network of 140+ locations across critical metropolitan areas. With such an extensiveRead more

This waitress was working at a restaurant in the Las Vegas International Airport. That’s a tough job. She did her job very well, with a wonderful smile and a great attitude. I left her with a hefty tip thanks to [the RAK] funds given at our Channel Partners Conference. Robert DeMarzo InformaRead more

How AI Can Create More Time in Your Day Time is more of the essence, and it can be challenging, when jumping from call to call or meeting to meeting, to make sense of it all when and if you finally have time to reflect at the end of the day. Meeting with hundreds ofRead more

New report highlights the evolution of the communications platform and how generative AI and machine learning can provide businesses with a competitive advantage. McLean, Va., July 9, 2024 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG announced the availability of the AI-Enabled Communications Market Insights & Decision Guide, aRead more

Firm ranked among the Top Washington-Area Workplaces in 2024 by The Washington Post McLean, Va., June 21, 2024 –  ARG, Inc. has been named one of The Washington Post’s 2024 Top Workplaces in the Washington, D.C. area for the tenth time. Selection is based solely on employee feedback gathered through an anonymous third-party survey administeredRead more

Client A leading service provider delivering national mechanical, electrical, and plumbing systems for building systems. After 10 years of acquiring smaller regional companies, the client environment emcompasses 33 operating companies in over 170 locations nationwide. Challenge A decade of rapid growth created disparate phone and contact center solutions encompassing premises and cloud-based platforms. Field techniciansRead more

Community CallerID is an innovative service providing a dynamic pool of local phone numbers for users. This service streamlines campaign creation, ensures SPAM-free communication, and integrates seamlessly with existing telephony systems, enhancing the efficiency and effectiveness of outbound engagement activities.Provisioning and Assignment When a user creates a new campaign and loads records, either manually orRead more

Improved CX and Enriched CoachingClient A medical equipment company with 950 employees and over 50 sites. Challenge Due to years of acquisition, the client ran disparate phone solutions, making management and support challenging. Included in the mix was a legacy Cisco premises-based phone system for voice and call center functionality, prem-based Mitel, and Mitel UCaaS.Read more

I received an envelope with $20 and a RAK card at Channel Partners. Last night, I passed it on to a man on the sidewalk who seemed down and out. I just wanted to say thanks for sharing, and I was happy to participate. I think this is a great program that you are promoting.Read more

When I left you all [at CP Expo], I was walking back to the Venetian, and I noticed a crowd of four or five people searching for something on the ground outside of a shop just past the Starbucks. A little girl had just lost her tooth. The tooth had fallen on the floor, soRead more

Client A Top 10 Federal Defense Contractor with over 20,000 employees. The enterprise had grown through several acquisitions of organizations utilizing different IT solutions. This resulted in managing a complex environment with multiple SIP carriers, large Avaya and Cisco infrastructure footprints for PBX, and Contact Center with voice, messaging, and a collaboration environment comprised ofRead more

ARG assisted a $13 billion in revenue technology and consulting company in reducing its IT spending by 30%. Clearly defined goals and consistent communication led to a true partnership and exceeding expectations. Acquisitions create turmoil in IT organizations. Establishing accurate inventory, assessing future needs, and driving reductions in services to meet future needs frequently endsRead more

Client Largest publicly held roofing and building supply company with over 500 locations across the US and Canada. Challenge A robust acquisition strategy resulted in the client managing a complex environment comprising a hodgepodge of inconsistent products, bandwidth, and services from almost 90 providers. Vendor management was fragmented, time-consuming, and challenging. The limited internal resourcesRead more

A nationally ranked regional health system was spending $100k/month on their network across 46 sites. They had legacy technology and suffered multiple outages on their MPLS network. They engaged ARG to redesign their entire network to bolster redundancy, mitigate any service disruptions, and maximize cost savings to the organization. The client wanted to move quicklyRead more

New report highlights common challenges that hamper profitability and explores how organizations can align IT investments with desired business outcomes. McLean, Va., January 24, 2024 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG announced the availability of the Cost Optimization Market Insights & Decision Guide. Created in partnership withRead more

With Greg and Steve Praske moving to board roles, Mike Shonholz and James Larsen will serve as CEO and president, respectively. McLean, Va., January 16, 2024 – Brothers Greg Praske and Steve Praske are retiring from ARG as the tech advisory firm taps two new top executives. ARG announced on Tuesday that the Praske brothersRead more

Coleman is an experienced IT consultant with a proven track record in elevating customer experience. McLean, Va., September 14, 2023 – ARG announced today that Troy Coleman joined the company as a Managing Partner. Bringing more than 15 years of experience in the IT industry to this role, Coleman has a demonstrated ability to streamlineRead more

Don’t look for massive changes other than a host of pastel colors and a new charger! We’ve outlined the details of this year’s Apple launch event below: I USB-C you! No more lightning charger Introducing iCloud+ – offering 6TB and 12 TB storage plans Pricing has stabilized – The iPhone 15 will start at $799,Read more

Remarkable track record in IT sales and leadership expands ARG’s deep bench of expertise committed to elevating the customer experience through the power to choose the right technology solutions. McLean, Va., August 28, 2023 – ARG announced today that Jason Hart joined the company as a Managing Partner. With a proven track record of successRead more

Client A multi-employer pension fund trusted by thousands of employers to provide retirement, disability, and death benefits to hundreds of thousands of people. Challenge Facing organizational and internal system changes and cloud migration, the client turned to ARG to build out a more formal cybersecurity program. Given the large volume of personal and financial informationRead more