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Client A publicly traded real estate investment trust (REIT) with hundreds of properties nationally approached ARG to assist with streamlining and modernizing their telecommunications infrastructure. With the decommissioning of copper lines, the company faced financial and service issues. Challenge The customer managed a network of 140+ locations across critical metropolitan areas. With such an extensiveRead more

Client A Top 10 Federal Defense Contractor with over 20,000 employees. The enterprise had grown through several acquisitions of organizations utilizing different IT solutions. This resulted in managing a complex environment with multiple SIP carriers, large Avaya and Cisco infrastructure footprints for PBX, and Contact Center with voice, messaging, and a collaboration environment comprised ofRead more

Are you suddenly experiencing caller ID issues? We have seen hundreds of issues lately and it all stems from the desire to stop spoofed robocalls. The FCC is working to stop these annoying calls by requiring caller ID authentication but it is resulting in caller ID reverting in many cases to the name of theRead more

Client Profile A Top 10 Federal Defense Contractor with over 20,000 employees. Previous State The client was managing a complex environment with large Avaya and Cisco infrastructure footprints for PBX and Contact Center. They utilized multiple SIP carriers and numerous collaboration tools, including Microsoft Skype for Business, Microsoft Teams, and Cisco WebEx. Need for ChangeRead more

Consolidating Unified Communications Tools into a Secure, Compliant, Single Pane of Glass. Client Profile A national privately-held consulting company with over 200 staff dedicated to solving challenging problems in national defense. Previous State Avaya on-premises PBX; Verizon PRI’s; numerous collaboration & messaging tools (including Microsoft Teams, Slack, GoToMeeting, WebEx, and Jira). Key Critical Requirements NISTRead more

Creating a Cost-Effective Security and Compliance Posture for a Financial Services Organization Client A regional financial services organization with over 400 employees in 8 different locations serving clients in the Mid-Atlantic Region. The client has a rich history with ARG supporting their network and cloud infrastructures. The client engaged the ARG team’s expertise and industryRead more

General Data Protection Regulation (GDPR) is a new compliance standard designed to improve individual data protection in the EU. Failure to comply with these regulations by May 25th, 2018 could result in millions of dollars in fines. Answer these 4 questions to determine if your company may be subject to the new GDPR compliance requirements:Read more

We had a such blast with Comcast and all of our wonderful guests at our Build a Better Defensive Line for Your Business event at Redskins Park last week! If you were unable to make it and would like to learn more about building an effective business continuity plan for your organization, the video recording ofRead more