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Home Articles posted by Lindsey Bronston
Image shows a badge reading “Virginia Business Best Places to Work 2025” with text stating ARG has been named a Best Place to Work in Virginia for the 11th consecutive year.

ARG Recognized as a Best Place to Work in Virginia for the 11th Time

By Lindsey Bronston | Company Culture, News, Press Release | Comments are Closed | 3 February, 2025 | 1

McLean, Va., February 3, 2025 –  ARG, Inc. (Association Resource Group, Inc.), a leading technology consulting firm delivering a robust data intelligence platform for IT procurement and management, is proud to announce that it has been named one of the “2025 Best Places to Work in Virginia”. The award recognizes the organization’s exceptional workplace culture,Read more

VMware: The Path Forward (Webinar Recording)

By Lindsey Bronston | Cloud, Events, Video, Webinar | Comments are Closed | 16 August, 2024 | 0

The changes with VMware left many clients wondering where to go from here. In this session, experts from ARG, Expedient, Ntirety, and 11:11 Systems explore all of your options, including replacement. Check out the recording to learn how other companies are handling this change, get your questions answered, and create a plan for the future.Read more

Promotional image for a guide titled "AI-Enabled Communications," highlighting how to use AI to improve revenue, client experience, and productivity. Text reads "Just Dropped" and "Download Now".

ARG Introduces Market Insights on AI-Enabled Communications

By Lindsey Bronston | Artificial Intelligence, Collaboration, Communication, Contact Center, Customer Experience, News, Press Release, Solution Highlight, Trending Topics, UCaaS, Unified Communications as a Service | Comments are Closed | 9 July, 2024 | 0

New report highlights the evolution of the communications platform and how generative AI and machine learning can provide businesses with a competitive advantage. McLean, Va., July 9, 2024 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG announced the availability of the AI-Enabled Communications Market Insights & Decision Guide, aRead more

ARG has been named a Top Workplace for the 10th year by The Washington Post in 2024.

ARG Named a Top Workplace for 10th Year

By Lindsey Bronston | Company Culture, News, Press Release | Comments are Closed | 21 June, 2024 | 1

Firm ranked among the Top Washington-Area Workplaces in 2024 by The Washington Post McLean, Va., June 21, 2024 –  ARG, Inc. has been named one of The Washington Post’s 2024 Top Workplaces in the Washington, D.C. area for the tenth time. Selection is based solely on employee feedback gathered through an anonymous third-party survey administeredRead more

A modern, sterile hospital operating room with advanced medical equipment, monitors, and an operating table under bright overhead lights. The scene is tinted blue.

Curing the Contact Center

By Lindsey Bronston | Artificial Intelligence, Case Study, Contact Center, Customer Experience, IT Clarity, Success Story, Unified Communications as a Service | Comments are Closed | 21 April, 2024 | 0

Improved CX and Enriched CoachingClient A medical equipment company with 950 employees and over 50 sites. Challenge Due to years of acquisition, the client ran disparate phone solutions, making management and support challenging. Included in the mix was a legacy Cisco premises-based phone system for voice and call center functionality, prem-based Mitel, and Mitel UCaaS.Read more

  • Kelly Ahmed, Gary Ward, and Sue Messner are featured on a promotional banner titled "101 Executives Moving the Agent Model into the Future" for Channel Futures Technology Advisor.
  • Image of a 2024 Winner banner featuring Kelly Ahmed, a consultant at ARG, recognized by Channel Futures as one of the "101 Executives Moving the Agent Model into the Future.
  • Image of a 2024 Winner banner featuring Gary Ward, a consultant at ARG, recognized by Channel Futures as one of the "101 Executives Moving the Agent Model into the Future.
  • Image of a 2024 Winner banner featuring Sue Messner, a Managing Partner at ARG, recognized by Channel Futures as one of the "101 Executives Moving the Agent Model into the Future.

ARG Top Performers Recognized as Best Technology Advisors in the Agent Channel

By Lindsey Bronston | Company Culture, News, Personnel, Why ARG | Comments are Closed | 14 March, 2024 | 0

Kelly Ahmed, Sue Messner, and Gary Ward named most important, influential, and impactful technology advisors/agents in the channel. This week, ARG was proud to have 3 of our top performers honored in the 2024 Channel Futures Technology Advisor 101, an honor that shines a spotlight on the very best technology consultants in the agent channel.Read more

Image of a promotion for a cost optimization guide with the text "Finding money in your budget just got easier. Free Download." The guide cover features blurred background of documents and a calculator.

ARG Launches Market Insights on Cost Optimization in IT Spending

By Lindsey Bronston | Cost Optimization, Expense Management, IoT, News, Press Release, Solution Highlight, Technology Expense Management, Trending Topics | Comments are Closed | 24 January, 2024 | 0

New report highlights common challenges that hamper profitability and explores how organizations can align IT investments with desired business outcomes. McLean, Va., January 24, 2024 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG announced the availability of the Cost Optimization Market Insights & Decision Guide. Created in partnership withRead more

A man in a suit stands next to a quote praising Mike Shonholz for his leadership, attributed to Greg Praske, Chairman of ARG.

Agent Pioneer Greg Praske Retiring After 33-Year Run at ARG

By Lindsey Bronston | Company Culture, News, Personnel, Press Release, Why ARG | Comments are Closed | 16 January, 2024 | 0

With Greg and Steve Praske moving to board roles, Mike Shonholz and James Larsen will serve as CEO and president, respectively. McLean, Va., January 16, 2024 – Brothers Greg Praske and Steve Praske are retiring from ARG as the tech advisory firm taps two new top executives. ARG announced on Tuesday that the Praske brothersRead more

  • Four men are standing in a modern, spacious lobby with wooden walls, smiling at the camera.
  • A group of eight people, comprising six men and two women, stand together in a modern indoor setting with wooden walls and large windows. They are dressed in business casual attire and are smiling.
  • A group of six individuals in business attire standing indoors in a modern office lobby with wooden walls and large windows.

ARG Enters into a New Chapter of Business Growth and Customer Success; Elevates Key Members of its Executive Leadership Team

By Lindsey Bronston | Company Culture, News, Personnel, Press Release, Why ARG | Comments are Closed | 10 January, 2024 | 0

Greg Praske and Steve Praske assume board-level roles; Mike Shonholz moves into the CEO role, and James Larsen becomes President. McLean, Va., January 10, 2024 – ARG today announced that it is entering a new chapter with the appointment of Greg Praske and Steve Praske to board-level roles within the organization. Mike Shonholz, ARG’s ChiefRead more

Troy Coleman

ARG Welcomes Troy Coleman as a Managing Partner

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics, Why ARG | Comments are Closed | 14 September, 2023 | 0

Coleman is an experienced IT consultant with a proven track record in elevating customer experience. McLean, Va., September 14, 2023 – ARG announced today that Troy Coleman joined the company as a Managing Partner. Bringing more than 15 years of experience in the IT industry to this role, Coleman has a demonstrated ability to streamlineRead more

iPhone 15

2023 Apple Event Key Takeaways: What’s New?

By Lindsey Bronston | Mobile Device Management, Mobility, News, Trending Topics | Comments are Closed | 12 September, 2023 | 0

Don’t look for massive changes other than a host of pastel colors and a new charger! We’ve outlined the details of this year’s Apple launch event below: I USB-C you! No more lightning charger Introducing iCloud+ – offering 6TB and 12 TB storage plans Pricing has stabilized – The iPhone 15 will start at $799,Read more

Jason Hart

Jason Hart Joins ARG as a Managing Partner

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics, Why ARG | Comments are Closed | 23 August, 2023 | 0

Remarkable track record in IT sales and leadership expands ARG’s deep bench of expertise committed to elevating the customer experience through the power to choose the right technology solutions. McLean, Va., August 28, 2023 – ARG announced today that Jason Hart joined the company as a Managing Partner. With a proven track record of successRead more

ARG Launches New Market Insights on Cybersecurity

By Lindsey Bronston | News, Press Release, Security, Trending Topics, Video | Comments are Closed | 9 August, 2023 | 0

Investing in preventative measures is crucial to avoid the catastrophic consequences of cyberattacks, which are becoming increasingly lucrative worldwide. ARG’s new report provides guidance to businesses facing the challenge of cutting expenses while mitigating the rising cost of a data breach. McLean, Va., August 9, 2023 – Expanding on its growing portfolio of exclusive marketRead more

Graphic displaying the message, "GNS experiences growth & success following its acquisition by ARG," with a headshot of Sue Messner on the left side.

GNS Experiences Growth and Success Following its Acquisition by ARG

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics, Video, Why ARG | Comments are Closed | 31 July, 2023 | 0

Leveraging ARG’s industry-leading consulting methodology, GNS expanded its product offerings and adopted a more consistent approach, enabling it to improve the customer experience. McLean, Va., July 31, 2023 – Florida-based Global Network Services (GNS), an IT services agent primarily focused on providing voice and networking services to businesses located throughout North America, believes its recentRead more

Podcast: Coffee with Craig and James Episode 126

By Lindsey Bronston | IT Clarity, News, Podcast, Trending Topics, Video | Comments are Closed | 28 July, 2023 | 1

The team from channel partner ARG talks acquisitions and offers advice for their peers. In this edition of the Coffee with Craig and James podcast, we get the inside scoop from the guys at technology advisor ARG*. ARG chief revenue officer Mike Shonholz and chief engagement officer Steve Kopp have seen a lot in their yearsRead more

Top Workplace 2023

ARG Named Top Workplace for 9th Year

By Lindsey Bronston | Company Culture, News, Press Release | Comments are Closed | 16 June, 2023 | 1

MCLEAN, VA, June 16, 2023 – ARG, Inc. has been named one of The Washington Post’s 2023 Top Workplaces in the Washington, D.C. area. Selection is based solely on employee feedback gathered through an anonymous third-party survey administered by research partner Energage, LLC, which measured several aspects of workplace culture, including alignment, execution, and connection.Read more

From Savings to Digital Transformation

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics, Video, Why ARG | Comments are Closed | 28 March, 2023 | 0

Chicago area expert moves beyond audits to IT transformation by leveraging ARG’s platform. McLean, Va., March 28, 2023 – ARG Managing Partner, Dave Kuchar, is no stranger to savings. He routinely helps clients save millions through audit and optimization. What is new is his ability to go beyond these engagements to continually review, upgrade andRead more

A headshot of a man with a caption stating, "ARG acquisition yields exceptional growth, scale & customer success," along with the ARG IT Clarity logo.

ARG Acquisition Yields Exceptional Growth, Scale, and Customer Success

By Lindsey Bronston | M&A, News, Personnel, Press Release, Trending Topics | Comments are Closed | 21 March, 2023 | 0

ARG playbook allows Charlotte, NC-based technology services firm to help clients achieve comprehensive digital transformation. McLean, Va., March 21, 2023 – Celebrating the two-year anniversary of its acquisition of NextWave Technology Advisors, ARG today announced the successful transformation of this Charlotte, N.C.-based national technology services firm from a start-up to a leading enterprise provider ofRead more

channel influencer

Michael Shonholz Is Named 2023 Channel Influencer Award Winner by Channel Futures

By Lindsey Bronston | News, Personnel, Press Release, Trending Topics | Comments are Closed | 21 February, 2023 | 0

MCLEAN, VA — Feb. 21, 2023 — Michael Shonholz, ARG’s Chief Revenue Officer, has been named a 2023 Channel Influencer Award winner by Channel Futures. Shonholz is one of 50 individuals recognized as a thought leader who will impact the direction of the IT and communications indirect sales channel in 2023. He is profiled in a galleryRead more

ARG Delivers New Market Insights on Customer Experience

By Lindsey Bronston | Contact Center, Customer Experience, News, Press Release, Trending Topics, Unified Communications as a Service, Video | Comments are Closed | 14 February, 2023 | 0

Findings show that fast response times, self-service options and the convenience and time-savings that come from mobile-ready e-commerce capabilities drive loyalty, retention, and higher profits. McLean, Va., February 14, 2023 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG today announced the availability of the Customer Experience: Market Insights &Read more

Improving CX for Cape Air with a feature-rich contact center and phone system

By Lindsey Bronston | Case Study, CCaaS, Cloud, Collaboration, Communication, Contact Center, Success Story, UCaaS, Unified Communications as a Service | Comments are Closed | 12 December, 2022 | 0

Since its first flight between Boston and Provincetown in 1989, Cape Air has provided year-round service to destinations worldwide. The airline serves 36 destinations across the Northeast, the Midwest, Eastern Montana, Puerto Rico, the U.S. Virgin Islands, and the British Virgin Islands. 90% Reduction in duplicate calls 600 Calls per day handled seamlessly :30 SystemRead more

ARG Expands Geographic Reach with Acquisition of Florida-based Global Network Services

By Lindsey Bronston | Company Culture, M&A, News, Personnel, Press Release, Why ARG | Comments are Closed | 18 October, 2022 | 0

Client-focused: IT services agent aligns with ARG due to mutual commitment to prioritizing the client experience; its growth mindset, resources, broad solutions portfolio, and industry-leading consulting methodology. McLean, Va., October 18, 2022 – ARG today announced that it is expanding its geographic reach with the acquisition of Florida-based Global NetworkServices (GNS), an IT services agentRead more

ARG Delivers New Insights and Guidance on Outsourcing Managed IT and Security

By Lindsey Bronston | Managed Service Provider, MSP, News, Press Release, Security, Trending Topics, Video | Comments are Closed | 21 September, 2022 | 0

Recruiting and retaining IT and security talent, market consolidation, real estate valuations, digital transformation, and security and compliance are driving businesses to consider strategic outsourcing to speed time-to-market. McLean, Va., September 21, 2022 – Expanding on its growing portfolio of exclusive market insights and decision guides, ARG today announced the availability of the Managed ITRead more

Channel M&A

ARG Northeast Acquisition Delivers Repeatable, Scalable Business Growth

By Lindsey Bronston | M&A, News, Northeast, Personnel, Press Release, Why ARG | Comments are Closed | 13 September, 2022 | 0

Results matter. The former division of Carousel Industries pivoted from providing traditional telecommunication solutions to a diversified portfolio of advanced solutions and services, providing more value to their clients, capturing more IT spend, doubling sales production, increasing margin, and growing revenues by more than 80% in four years. McLean, Va., September 13, 2022 – CelebratingRead more

Two people stand and shake hands in an office, while two others sit at desks, smiling and observing. Laptops, notebooks, and coffee cups are on the desks.

Planning for the Long Term

By Lindsey Bronston | Case Study, Digital Transformation, IT Clarity, Managed Service Provider, Medical, MSP, Success Story | Comments are Closed | 10 August, 2022 | 0

Client A large healthcare software company. Challenge The client needed to scale more efficiently. They were in acquisition mode and had a small team running mission-critical database applications.  Solution Outsourcing allowed them to augment their staff to provide 24×7 support with deep database expertise without hiring.  Results As they acquire companies, they quickly implement theRead more

Inside a Ransomware Attack Webinar Recording

By Lindsey Bronston | Events, Security, Uncategorized, Video, Webinar | Comments are Closed | 29 October, 2021 | 0

Ransomware and other cyber threats are increasingly common. If you couldn’t make it to our webinar this week, check out this video to learn best practices to protect your organization from these threats. In this video you will: Understand the common types of attacks and where your organization might be vulnerable Review a recent clientRead more

Image announcing Kara Semon's promotion to Vice President, Client Experience at ARG with a professional headshot and company logo.

Kara Semon Promoted to Vice President of Client Experience

By Lindsey Bronston | News, Personnel, Trending Topics | Comments are Closed | 16 August, 2021 | 30

We are thrilled to announce Kara Semon’s promotion to ARG’s Vice President of Client Experience. August 16, 2021 – ARG is pleased to announce the promotion of Kara Semon to Vice President of Client Experience. This move adds depth to the executive team in support of ARG’s three-pronged growth strategy, which includes expanding relationships withRead more

30th Anniversary Day of Service Recap

By Lindsey Bronston | Company Culture, Kindness, Why ARG | Comments are Closed | 30 June, 2021 | 4

On June 24th, 2021, ARG celebrated its 30th year in business. Technology is a dynamic space, and we are humbled to not only survive this long but to be thriving. Over the years, ARG has consistently participated in Random Acts of Kindness so, it seemed fitting that in celebration of reaching this milestone we spendRead more

ARG named a Top Workplace for the seventh year by The Washington Post in 2021.

ARG Named Top Workplace for 7th year

By Lindsey Bronston | Company Culture, News, Trending Topics | Comments are Closed | 25 June, 2021 | 3

ARG has been named one of the Washington Post’s 2021 Top Workplaces in the Washington DC area, ranking 13th out of the 80 small businesses recognized. Over 3,500 organizations are invited to participate and the top 200 are recognized in the awards. Selection is based solely on employee feedback gathered through an anonymous third-party surveyRead more

RingCentral Desktop App

New RingCentral Desktop App Rollout

By Lindsey Bronston | Cloud Communications, News, UCaaS, Unified Communications as a Service, Webinar | Comments are Closed | 23 April, 2021 | 4

What to expect from RingCentral’s new desktop application in May. ARG’s mission is to protect clients from obsolescence by providing IT clarity. IT clarity doesn’t stop with identifying the right technology solution.  In addition to deployment and adoption support, ARG’s value realization process continues to educate clients on the features and benefits being rolled outRead more

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Recent Posts

  • What Your Cloud Provider Doesn’t Want You to Know About Expense Management
  • Top 10 Considerations for Choosing the Right Unified Communication and Contact Center Provider
  • ARG Recognized as a Best Place to Work in Virginia for the 11th Time
  • Mobile Medical Provider Ensures Seamless, Secure Imaging Services
  • Locking the Digital Door: Top Cybersecurity Priorities for 2025

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