Blog

Kristine Barton celebrated her 11th year with ARG in 2014, and in 2015 she’s looking to Virtual Desktop Infrastructure (VDI) as a key factor in company productivity. VDI’s are built to be easy to navigate, and contain the ability to front end any infrastructure that lives in the Cloud. Kristine uses an all too familiarRead more

The Court of Appeal in Cochran v. Schwan’s Home Service stated: “We hold that when employees must use their personal cellphones for work-related calls, Labor Code section 2802 requires the employer to reimburse them. Whether the employees have cellphone plans with unlimited minutes or limited minutes, the reimbursement owed is a reasonable percentage of theirRead more

Frequently there is a lot of anxiety about changing voice providers.  This is understandable and ARG project managers and engineers do everything possible to minimize customer risk. We are aware that any interruption of service is disruptive and can be perceived as a stressful by someone who is responsible for their company’s phone service.  A largeRead more

Carissa Seligman is a graduate of the University of Maryland, College Park and spent most of her life in the Washington, DC area. Carissa began her career with Nordstrom in late 2008. Two years with the company provided her with a deep understanding of what good customer service really is, which she still values today.Read more