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Home Articles posted by Erica Lord (Page 3)
Graphic of a cloud with green and blue cubes inside, representing data transfer or cloud computing.

Availability and productivity – Using the cloud to drive core business gains

By Erica Lord | Cloud, Cloud Implementation, Trending Topics | Comments are Closed | 17 November, 2016 | 1

High levels of availability and productivity can be achieved with the cloud, and the right partnerships can help you get there.

Close-up of a network server rack with blue and red Ethernet cables connected to various ports.

DDoS attack on Dyn highlights growing threat

By Erica Lord | News | Comments are Closed | 15 November, 2016 | 0

Distributed Denial of Service (DDoS) attacks are, for all intents and purposes, a cybersecurity attack that doesn’t so much find back doors, but instead slips in through the cracks.

A word cloud with "cybercrime" in red at the center, surrounded by words related to cybersecurity such as "internet," "virus," "hacking," "firewall," and "spyware" in various sizes and colors.

Welcome to the White House, sorry about all the cybercrime

By Erica Lord | News | Comments are Closed | 4 November, 2016 | 0

Forrester has some dire predictions for our next president.  With the Department Of Homeland Security and Office of the Director of National Intelligence on Election Security blaming Russian hackers for recent breaches, it may not be too far-fetched.

A hand types on a white keyboard against a blue sky background, with a glowing sphere composed of dollar signs hovering above.

5 Tips to ensure a successful transition to cloud

By Erica Lord | Cloud, Cloud Implementation | Comments are Closed | 2 November, 2016 | 1

Follow these five tips to learn how you can make sure your business has a successful cloud migration.

A person points to a padlock icon on a touch screen displaying various cybersecurity-related terms in hexagonal shapes, including "Protection," "Information systems," and "Internet.

Cybersecurity assessment basics – What are they and why do costs vary so much?

By Erica Lord | Cloud Implementation, Security, Trending Topics | Comments are Closed | 31 October, 2016 | 2

A good cybersecurity assessment will identify areas where your systems are vulnerable and make recommendations for how you can improve security.

A person's hand rests on a document titled "PRODUCTIVITY" lying on a table. The document features graphs and charts. A laptop, a cup of coffee, and other papers are also on the table.

Increase Productivity with the Cloud

By Erica Lord | Cloud, Cloud Implementation | Comments are Closed | 25 October, 2016 | 1

Companies are increasing turning to the cloud to retain employees, increase productivity, and provide internal and external customers with the best service.

A mobile phone is wrapped in chains and secured with a padlock, symbolizing restricted access or security.

ARG early release of Cybersecurity Portfolio

By Erica Lord | News | Comments are Closed | 23 October, 2016 | 0

ARG’s technology consulting now incorporates security.  ARG has vetted providers and can help you make the right choice for your cybersecurity needs.

Person typing on a laptop while holding a smartphone, with a tablet resting on the table nearby.

5 Mobile Device Management Best Practices

By Erica Lord | Mobile Device Management, Mobility | Comments are Closed | 20 September, 2016 | 0

Using mobile devices outside of the office may be convenient for employees, but it must be managed effectively.

A man stands at a subway platform, holding his jacket over his shoulder and using his smartphone.

The latest in mobility and why you may not want to get the iPhone 7

By Erica Lord | Mobile Device Management, News | Comments are Closed | 14 September, 2016 | 0

Changes to cellular data plans, exploding Samsungs, Wi-Fi Assist issues and why you may not want to buy the iPhone 7 quite yet.

A person interacts with a holographic interface displaying numerous user icons and a prominent phone symbol in the center.

These 5 Hosted VoIP features could change the way you do business

By Erica Lord | Trending Topics | Comments are Closed | 8 September, 2016 | 0

Hosted VoIP and UCaas offer an enhanced experience using a number of digital features simply not possible on traditional platforms.

A person in a white shirt stands facing server racks with hands on head, appearing distressed in a server room.

What is DRaaS and how does it work?

By Erica Lord | Cloud, Trending Topics | Comments are Closed | 22 August, 2016 | 0

Disaster-Recovery-as-a-Service (DRaaS) vendors give small businesses affordable access to the expertise and resources needed to back up their critical infrastructure without the pain of a long window for recovery.

A group of business professionals in a conference room participate in a video call, viewing charts on a laptop and a large screen displaying another group in a meeting.

3 signs web-based video conferencing is the future of business communication

By Erica Lord | Trending Topics | Comments are Closed | 4 August, 2016 | 0

The enterprise world is primed to finally adopt web-based video conferencing as its go-to method of remote communication.

Close-up of an office phone screen displaying 17 missed calls and various icons for calling, messaging, directories, forwarding, settings, and applications. Time shown is 11:59 AM.

Top Ten Reasons Businesses Are Switching to Hosted Voice

By Erica Lord | Trending Topics, UCaaS, Unified Communications as a Service | Comments are Closed | 29 July, 2016 | 0

With thousands of UCaaS seats deployed throughout the Washington DC area for hundreds of clients on multiple carriers, here are the top reasons we see hosted voice adoption growing.

A man in glasses and a checkered shirt sits at a table, looking thoughtfully at a laptop with a pen in hand. A notebook, books, and a croissant are on the table.

3 keys to engaging remote employees

By Erica Lord | Cloud, Cloud Communications, Trending Topics | Comments are Closed | 6 July, 2016 | 0

Employee engagement is key to keeping remote workers happy and productive. Surprisingly a technology consultant might empower your workforce with the tools they need to be successful and more engaged.

A hand holding an Ethernet cable appears to plug it into a cloud against a blue sky background.

Is it time your business moved to the cloud?

By Erica Lord | Cloud Implementation | Comments are Closed | 30 June, 2016 | 1

Moving to the cloud can offer SMBs countless benefits. Is your company ready to take advantage?

Wall with "The Washington Post Live Center" text, decorated with multiple trays of cupcakes on tables below.

The Washington Post Named ARG a Winner of the Greater Washington 2016 Top Workplaces Award for 3rd Consecutive Year

By Erica Lord | Trending Topics | Comments are Closed | 20 June, 2016 | 0

ARG had a Three-peat – taking home a Washington Post Top Workplace Award for the 3rd consecutive year!

A black and white image of a Polycom SoundStation IP 6000 conference phone, placed on a dark, reflective surface.

Preventing a Repeat of Friday’s Cisco WebEx Outage

By Erica Lord | Trending Topics | Comments are Closed | 6 June, 2016 | 0

Cisco WebEx was down for a good portion of Friday, June 3rd.  Learn how to prevent future impacts whether you use or provide Internet-based services.

Image of a modern, clean data center with rows of empty server racks under bright, evenly spaced ceiling lights in a large white room.

What might tomorrow’s data centers look like?

By Erica Lord | Trending Topics | Comments are Closed | 3 June, 2016 | 0

We examine several trends shaping the future of data center technology. 

An unlocked padlock rests on a circuit board, symbolizing cybersecurity vulnerability.

Ransomware Shuts Down Kentucky Hospital

By Erica Lord | Trending Topics | Comments are Closed | 27 May, 2016 | 1

Cybercriminals are now using “ransomware” to hold organizations’ own documents captive until the company pays for their release.

A white Verizon service van is parked on a street, with a ladder mounted on top.

Verizon Update- mediation

By Erica Lord | News | Comments are Closed | 20 May, 2016 | 0

Federal mediation has been approved, but the outlook is still not good for getting new services or moves completed.  Even if you aren’t billed by Verizon your services may be impacted.  If you have a move coming up, ensure you get early to ensure that your mission critical connectivity will not be compromised.

A person in a suit uses a tablet in front of a blurred background with lights.

What Does 5G Really Mean?

By Erica Lord | Mobile Device Management | Comments are Closed | 19 May, 2016 | 0

With speeds up to 100 times faster than 4G, next-gen networks will transform the way we do business. 

A digital cloud with a padlock icon on it is depicted with electronic circuitry and network lines emerging from the cloud.

What is cloud-enabled managed hosting?

By Erica Lord | Cloud Implementation | Comments are Closed | 16 May, 2016 | 1

Fusing traditional IaaS and SaaS models, cloud-enabled hosting relieves overburdened IT departments while improving business agility. 

People marching on the street, holding signs that read "CWA ON STRIKE," in an urban setting with buildings and barricades in the background.

Verizon Strike Business Continuity Planning

By Erica Lord | Uncategorized | Comments are Closed | 19 April, 2016 | 0

As we wrap up week one of the Verizon workers strike, we are beginning to see some impacts to our clients. Service windows are expanding and the chance that a window will be missed is increasing. As the strike continues, our experience is that intervals and responsiveness may continue to erode as the backlog of work increases.  Run through this quick checklist to ensure that your company is in a strong position to survive service interruptions.

Verizon Strike Plan – A Message from ARG’s CEO

By Erica Lord | News, Trending Topics | Comments are Closed | 13 April, 2016 | 0

As you know, Verizon is on strike as of this morning.  Over the years, we have seen Verizon strikes that last hours, days, weeks and months.  It’s hard to predict what will happen here.  So, while we hope for a quick resolution, we have to prepare for a longer term dispute.

At ARG, this event is an opportunity for us to show our clients value.  Throughout the industry, every shortcoming in the coming weeks will be blamed on the Verizon strike.  Some of it will be true.  Much of it will not.  At ARG, we want to discern the truth.  We want to come up with solutions and alternatives.  We want to anticipate potential issues and delays.  We want to listen to our clients and communicate frequently.  We want to make a difference.

A close-up view of a Polycom VoIP office phone displaying several missed calls on its screen. The phone has a keypad with numbers and various function buttons.

The Reality of UCaaS Deployment

By Erica Lord | Trending Topics | Comments are Closed | 26 February, 2016 | 0

We regularly manage RFPs & project plans to upgrade technology to hosted voice/UCaaS (unified communications as a service).   There are a number of reasons organizations are moving this way:  business continuity and disaster recovery, future proof technology, scalability, and the desire to offload the management and move everything to the cloud.  In the interest of setting realistic expectations for deployment, I sat down with ARG’s project management and implementation engineering groups to find out best practices…

Weather map showing Winter Storm Jonas affecting the Eastern United States on a Friday, with areas of rain, icy conditions, and snow, along with temperatures and weather icons for various cities.

ARG Helps Weather the Storm

By Erica Lord | Trending Topics | Comments are Closed | 21 January, 2016 | 0

As the east coast gears up for the blizzard, we wanted to remind you that ARG is here to help you weather the storm. We’ve been in touch with our carriers to make sure resources have been lined up to respond as quickly possible for restore and repair.  ARG is here to assist you when troubles arise. We are here to answer your calls, open tickets, escalate with the carriers and provide technical consulting and troubleshooting along the way.

A smartphone displaying a calculator app with the number 2480, placed on top of a 100-dollar bill, a 50-dollar bill, and a 20-dollar bill.

Special Holiday Offer: Free Mobility Audit

By Erica Lord | News, Trending Topics | Comments are Closed | 3 December, 2015 | 0

  ARG has been incredibly successful this year lowering our customers wireless bills by an average of over 38%.  As a special end of the year offer, ARG would like to provide you with a free mobility health review. We want to put you in the best wireless financial position to start 2016. The ARGRead more

A man with glasses, wearing a blue and white striped shirt, stands against a plain light-colored background.

Welcome ARG’s New Cloud Technology Advisor

By Erica Lord | News | Comments are Closed | 1 December, 2015 | 0

ARG has been working in the cloud space for years now but increasing demand from customers has built to a point where we needed additional resources.  We spent months exploring the market and speaking with the best technical minds to find the breadth of experience that we felt would most benefit our clients.  We alsoRead more

A badge with the text "Virginia Business Best Places to Work 2016" and an outline of the state of Virginia in gold behind it.

ARG Named to 2016 Best Places to Work in Virginia

By Erica Lord | News | Comments are Closed | 25 November, 2015 | 0

ARG was thrilled to be selected as on of Virginia’s Best Places to Work this week.

A network rack with numerous cables organized and connected to various ports on patch panels. The cables are labeled and color-coded, mainly in blue and white, used for structured cabling in data management.

Before and After ARG

By Erica Lord | News, Success Story | Comments are Closed | 12 November, 2015 | 1

ARG’s engineers make a huge difference every day for our customers, but sometimes the difference is too pretty not to share.

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