Client A leading service provider delivering national mechanical, electrical, and plumbing systems for building systems. After 10 years of acquiring smaller regional companies, the client environment emcompasses 33 operating companies in over 170 locations nationwide. Challenge A decade of rapid growth created disparate phone and contact center solutions encompassing premises and cloud-based platforms. Field techniciansRead more
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Case Study, Collaboration, Contact Center, Customer Experience, IT Clarity, Microsoft Teams, Success Story, Unified Communications as a Service | Comments are Closed | 3 June, 2024 | 0