Blog

Some legacy voice services are end of life.  See what market conditions are leading to these changes and what alternatives are available for your business.

Hosted VoIP and UCaas offer an enhanced experience using a number of digital features simply not possible on traditional platforms.

With thousands of UCaaS seats deployed throughout the Washington DC area for hundreds of clients on multiple carriers, here are the top reasons we see hosted voice adoption growing.

Employee engagement is key to keeping remote workers happy and productive. Surprisingly a technology consultant might empower your workforce with the tools they need to be successful and more engaged.

If you couldn’t make it to the seminar, check out the live tweets from the event at #ARGSeminar. You can also reach out to us through our Contact page or info@myarg.com. An ARG consultant can set up a meeting to review UC best practices, and help you find a solution that best fits your unique business needs.

Matt West, one of ARG’s resident Implementation Engineers, saved a client some money last week by helping him short out a binding post with a quarter.

The client has a few plain old telephone lines. The first three lines were delivered to the wrong demarc, so Matt figured this one would be delivered to the wrong place as well.  The carrier ordered the line, and then sent the number and binding post information.  Matt called the new number and it was ring no answer, which is what it should have been.

Tuesday September 22, 2015 | 7:30 – 10:00 AM | 7926 Jones Branch Drive, Suite 1150, McLean, VA

Breakfast will be served.

Don’t miss this opportunity to indulge in a global perspective of UC, and bulletproof your network with ARG.

The market for hosted voice is getting larger and more competitive by the second. As the market continues to evolve and new providers come to market, what is the impact on the company with the largest market share, Broadsoft, and how can ARG help you decide which platform is right for your business?

ARG helps businesses in the DC metro area find, implement, and maintain technology solutions, but our reach extends much further across the U.S. and internationally. With that breadth of clientele comes immense responsibility for requests to help and handle a plethora of technology problems. Luckily, ARG’s Implementation Engineers (IE) are always at the ready to solve the issues at hand.

In ARG IE Matt West’s own words he describes how he moved forward with solving the problem while using a technology of his own to reduce customer impact:

When businesses make the decision to move to the cloud, one of the most frequently asked questions is, “Will we save money?” While the answer to that question varies depending upon the business itself, the benefits of moving to the cloud, especially in terms of communications and collaboration, outweigh the potential costs uptick they may face.

Traditional Public Switched Telephone Network (PTSN) services have provided the business world an outlet for successful communication for quite a while as a top tier technology solution. In 2015, Hosted VoIP is quickly becoming the most viable option for businesses, and exceeding expectations far past PTSN. Why?

March Madness is just beginning and hosted voice is heavily favored to win here at ARG. So far this month, a big win for ARG has been installing 400 Hosted Voice seats for one long time ARG customer.

This major health association has been a client of ARG for nearly two decades, and we have worked with the organization through a myriad of technologies and platforms. From switched long distance and DSL, dedicated long distance and analog lines, then PRIs, Dynamic services, colocation and now hosted voice, ARG has coached them in order to stay in the lead as technology changes.

The IT hiring environment in 2015 is set to be ultra-competitive. Despite an abundance of open positions, skill levels in an ever evolving tech atmosphere just aren’t up to snuff.

CompTIA’s IT Industry Outlook 2015 surveyed 649 companies in the U.S., Canada, and the U.K., and the results highlight both the positive andnegative factors the current IT hiring environment encompasses. Forty-three percent of companies said their IT departments were understaffed despite large gains in requests for IT skills including but not limited to SQL, Java, Oracle, Linux and more.