ARG’s engineers make a huge difference every day for our customers, but sometimes the difference is too pretty not to share.
Matt West, one of ARG’s resident Implementation Engineers, saved a client some money last week by helping him short out a binding post with a quarter.
The client has a few plain old telephone lines. The first three lines were delivered to the wrong demarc, so Matt figured this one would be delivered to the wrong place as well. The carrier ordered the line, and then sent the number and binding post information. Matt called the new number and it was ring no answer, which is what it should have been.