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Federal mediation has been approved, but the outlook is still not good for getting new services or moves completed.  Even if you aren’t billed by Verizon your services may be impacted.  If you have a move coming up, ensure you get early to ensure that your mission critical connectivity will not be compromised.

As you know, Verizon is on strike as of this morning.  Over the years, we have seen Verizon strikes that last hours, days, weeks and months.  It’s hard to predict what will happen here.  So, while we hope for a quick resolution, we have to prepare for a longer term dispute.

At ARG, this event is an opportunity for us to show our clients value.  Throughout the industry, every shortcoming in the coming weeks will be blamed on the Verizon strike.  Some of it will be true.  Much of it will not.  At ARG, we want to discern the truth.  We want to come up with solutions and alternatives.  We want to anticipate potential issues and delays.  We want to listen to our clients and communicate frequently.  We want to make a difference.

We regularly manage RFPs & project plans to upgrade technology to hosted voice/UCaaS (unified communications as a service).   There are a number of reasons organizations are moving this way:  business continuity and disaster recovery, future proof technology, scalability, and the desire to offload the management and move everything to the cloud.  In the interest of setting realistic expectations for deployment, I sat down with ARG’s project management and implementation engineering groups to find out best practices…