The Client Decreased Cost, Increased Bandwidth, & Consolidated Support with Technology Expense Management & SD-WAN
Client Bio:
A leading national network of 80 pain relief centers helping over 1 million patients.
Challenge:
The client was struggling to manage monthly invoices that spanned over 80 locations and 15 providers. They were spending $140,000 every month on their IT infrastructure, which included a legacy MPLS network. The client wanted to move to dual internet connections with Fortinet SD-WAN.
Solution:
First, ARG performed an invoice analysis. Once pricing was gathered, ARG optimized the best cost for each location and layered on a Telecom Expense Management (TEM) service for consolidated technical support and invoice management. ARG’s invoice and helpdesk support enabled the client to take the best pricing without worrying about vendor management. The ARG project experience team oversaw the migration from the legacy MPLS network to dual internet connections at each site and ensured that all parties hit their milestones. For ongoing issues, ARG’s client experience team is available 24×7 with single call issue resolution for all sites.
Bottom line:
ARG consolidated 15 vendors to 9 network providers, increased bandwidth by 395% on average, and lowered costs by $27,500 per month. The reduction in monthly costs yielded annual savings of $324,000.
