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support & escalation Email Non-Urgent Request Support & Escalation If you have questions or require support on any ARG-procured service, please refer to the options below. (703) 770-2400 (option 1)

TICKET SUPPORT

LEVEL 1

ARG Client Services Team

703-770-2400 (opt. 1)

service@myARG.com

*Please call in all service impacting issues for the fastest response*

LEVEL 2

Joe Harre

Director, Client Services

jharre@myarg.com

703-770-2400 (Client Hotline)

703-770-2451 (Direct)

LEVEL 3

Kara Semon

Vice President, Client Experience

ksemon@myarg.com

703-770-2400 (Client Hotline)

703-770-2463 (Direct)

LEVEL 4

Heather Campbell

Chief Experience Officer

hcampbell@myarg.com

703-770-2400 (Client Hotline)

703-770-2411 (Direct)

PROJECT SUPPORT

LEVEL 1

Project Experience Specialist (PXS)

Work with your assigned Project Experience Specialist for Level 1 Escalation.

LEVEL 2

Jeff Giron

Director, Project Experience & Engineering

jgiron@myarg.com

703-770-2400 (Client Hotline)

703-770-2416 (Direct)

LEVEL 3

Kara Semon

Vice President, Client Experience

ksemon@myarg.com

703-770-2400 (Client Hotline)

703-770-2463 (Direct)

LEVEL 4

Heather Campbell

Chief Experience Officer

hcampbell@myarg.com

703-770-2400 (Client Hotline)

703-770-2411 (Direct)

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  • Washington DC Headquarters: (703) 770-2400
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    • Home
    • About ARG IT Clarity
      • Leadership
      • Board of Directors
      • Our Experts
      • Testimonials
      • Careers
    • Solution Areas
      • Cloud
      • SD-WAN & Connectivity
      • Unified Communications
      • Managed Security
      • Expense Management
      • Customer Experience
      • Colocation
      • Advanced IoT
      • Managed IT
    • Events
      • Events Gallery
    • Kindness
    • News
    • Resources
    • Contact Us
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