I was lucky enough to be in a position to help a young man yesterday during what was clearly a stressful time for him. I was meeting my wife at a park and ride after work yesterday to connect for our evening plans. I got there earlier than expected and was waiting in my car. After a couple of minutes, a car pulled into the space next to me. Not an unusual event at all, except that the car had significant front-end damage.
After a few more minutes a young man got out and was walking around the car and talking on the phone, eventually sitting on the curb in front of the car with the familiar, “oh man what just happened” look on his face. I’ve worn that look a few times and recognized it immediately.
I got out of my car and checked to see if he was ok. We talked for a minute and he explained how the accident happened. He was waiting for his girlfriend and then they’d figure out the next move. I noticed that is a former marine and that drew me to his plight even more.
I told him that I was lucky enough to work with a company that provided us with the ability to help folks in have a better day. We talked for a minute about the RAK program and how it looked like he could use a bit of good luck at the moment. I shook his hand with an added surprise attached so he could get a tow, offset his deductible or take his girlfriend out to eat after a crappy day.
We both felt a little better after our 5-minute conversation.
– Pat McGugan