Support & Escalation - ARG, Inc

support & escalation

Email Non-Urgent Request

Support & Escalation

If you have questions or require support on any ARG-procured service, please refer to the options below.

(703) 770-2400 (option 1)

TICKET SUPPORT

LEVEL 1

ARG Client Services Team

703-770-2400 (opt. 1)

service@myARG.com

*Please call in all service impacting issues for the fastest response*

LEVEL 2

Joe Harre

Director, Client Services

jharre@myarg.com

703-770-2400 (Client Hotline)

703-770-2451 (Direct)

LEVEL 3

Kara Semon

Vice President, Client Experience

ksemon@myarg.com

703-770-2400 (Client Hotline)

703-770-2463 (Direct)

LEVEL 4

Heather Campbell

Chief Experience Officer

hcampbell@myarg.com

703-770-2400 (Client Hotline)

703-770-2411 (Direct)

PROJECT SUPPORT

LEVEL 1

Project Experience Specialist (PXS)

Work with your assigned Project Experience Specialist for Level 1 Escalation.

LEVEL 2

Jeff Giron

Director, Project Experience & Engineering

jgiron@myarg.com

703-770-2400 (Client Hotline)

703-770-2416 (Direct)

LEVEL 3

Kara Semon

Vice President, Client Experience

ksemon@myarg.com

703-770-2400 (Client Hotline)

703-770-2463 (Direct)

LEVEL 4

Heather Campbell

Chief Experience Officer

hcampbell@myarg.com

703-770-2400 (Client Hotline)

703-770-2411 (Direct)

Washington DC Headquarters: (703) 770-2400
Maryland Office: (240) 235-0080
Northeast Office: (401) 825-4170
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