Patrick has been engaged with business process management in the telecommunications industry since 1992. Most recently, Patrick has had program management responsibilities for large scale commercial and government telecommunications software programs. Patrick’s experiences are a natural fit with ARG’s mission to add value by focusing on business process improvements and cost efficiencies. Patrick has led product development efforts for Pricing, Expense Management and Process Automation applications. In addition to his Business Administration experiences, Patrick received certification in Project Management from Boston University in 2007 and he has project managed large scale implementations of software applications for both enterprise and government clients since 2000.