Heather has worked just about every position at the company from new client acquisition through project management to client services since joining ARG in 1996.
Heather leads ARG’s Consulting and Operations Teams – bringing her knowledge of carrier networks, transport technologies, contracts, billing, carrier support and effective escalations to bear every day in ensuring that our clients experience the full benefit of ARG services as they work with our teams. She works with her teams to consistently deliver cost effective solutions to our clients that ensure network stability and that ARG’s clients experience our world class customer service. In addition to her responsibility to our clients, she is also responsible for helping ARG maintain and propagate the corporate culture and environment that helped ARG become a Washington Post Top Workplace.
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