Heather Campbell

Heather Campbell leads ARG’s Client Experience Team, bringing 23 years of industry experience to her team and ARG’s clients. During her tenure with ARG, Heather has built a reputation for being a passionate advocate for ARG’s clients and working with providers to improve the experience they deliver to their mutual clients. Every day, she works with her team to ensure our clients experience the full benefit of ARG. She drives her team to consistently deliver an amazing client experience by filling the gaps left by the providers. As part of her CXO role, she is spearheading ARG’s Value Realization process, which helps clients through the technology adoption process to full realization of the business outcomes they were expecting. In addition to her responsibility to our clients, she is also responsible for helping ARG maintain and propagate the corporate culture and environment that helped ARG become a Washington Post Top Workplace.