The scalability, functionality, and intrinsic disaster recovery options available seem to be driving many of the decisions to go hosted.
Business class voice telecom services have undergone rapid change over the last several years. A decade ago, you went from plain old telephone service (business lines or POTS) to Centrex service to analog trunks, then to ISDN PRIs and Integrated circuits as your organization grew and you graduated to larger and larger requirements.
SIP (session initiated protocol), VoIP (voice over internet protocol) and UCaaS (unified communications as a Service) are popular buzzwords today, but what do they really mean? Can you take advantage of them today? Which carriers offer these services and how well do they work? Will you need new equipment? What is the cost? What is the return on investment? When should you choose a hosted over a premise based solution?
Hosted PBX solutions are penetrating the market. At ARG we have installed tens of thousands of seats at over 700 locations in the past few years for organizations ranging in size from a few people to a few hundred people. The scalability, functionality, and intrinsic disaster recovery options available seem to be driving many of the decisions to go hosted. With experience implementing over 30 hosted voice/hosted PBX providers, ARG can help you quickly identify the best fit for your organization.
Also entering the field are software vendors like Microsoft Lync. ARG can help ensure a quality user experience both internally and externally when using Lync as a phone system or using it for conference calls.
ARG consultants are well versed in the ever-growing voice technologies and can help you sort out the reality from the marketing spin. ARG assists you in finding the right technology to meet your needs, and then finds the right carriers to support the technology. You have the confidence knowing that your project is set-up to succeed.
ARG can show you where savings can be found and what can be supported with your current infrastructure. ARG consultations are free. Sound too good to be true? Please give ARG a call and find out how ARG can work for you without costing you a dime.