Client Profile A Top 10 Federal Defense Contractor with over 20,000 employees. Previous State The client was managing a complex environment with
Communication is changing. Users are accustomed to group chat and instant video in their personal lives and expect the same in the office.
Unified communications solutions provide enterprises with crystal clear voice services, business collaboration tools like video, chat, web conferencing, and screen sharing, and best-of-breed handsets and soft phones. When implemented properly, all of these features work seamlessly with existing SaaS applications like Gmail, Slack, Salesforce.com, and Microsoft to make employees more productive.
You can also tie in enterprise grade contact center as a service (CCaaS) solutions to optimize your agents, gain valuable insights into your business and even deploy conversational AI for self-service applications.
No matter how you want to connect your users and clients, ARG is well versed in the ever-changing technology options and can help capture requirements, document functionality, and streamline the RFP process to help you choose the right solution to meet your needs and the right provider to support the technology. Throughout installation and user adoption, ARG will support you, advocate for you, and ensure the best possible experience.
Get started on making the right choice today.