Blog
While dealing with vendors, it’s always nice to have ARG’s experience on our side…Quite simply, ARG has never let us down. If you are ever looking for a client that will provide good references to new prospects, please consider us.Read more
I know this note is way overdue, but I would like to take this opportunity to extend my sincere gratitude to the help that you afforded me and CrisisLink during the transition to our new location … you were very kind and helpful including during off hours.Read more
We rely on ARG for their consistent support of our call center operations. They have consistently demonstrated superb customer service. They help to explain the system to new users, and they troubleshoot issues quickly and efficiently. We are a growing call center, which requires interaction with a wide range of new call center sites. ARGRead more
I am grateful to work with those special employees from ARG who are knowledgeable and provide 1st class customer service. I’ve been in IT fields for 15 years and ARG is one of the top service providers I have ever had.Read more
ARG fully coordinated the project, communicated with the vendors, arranged for the implementation of equipment and turnover, and followed up on each and every detail. Additionally, when we encountered issues with connectivity, installation and faulty equipment, they were on task every second.Read more
We have been delighted with the consistently high level of service provided by ARG and consider them to be an essential partner in our telecommunications landscape. Without hesitation we would recommend ARG to any business embarking on an evaluation of their phone service.Read more
During the recent troubles that we’ve been trying to isolate, you’ve been able to escalate our troubles to the top levels within Verizon and Paetec. You’ve come on site several times with test equipment to work and test head to head with the carriers, and the PBX vendor. This is invaluable to us as aRead more
At ARG, the supportive staff knew immediately how to properly escalate my calls, and always route me to the appropriate technician or consultant. They communicate with the vendors directly and ARG is able to do testing and isolate the problems and quickly arrive at solutions.Read more
Of all the decisions needed during a major office move, we can genuinely say choosing to work with ARG was one of the smartest. The ARG transition team was very engaged and interfaced seamlessly with our vendors throughout the process of designing and implementing our new phone system, getting onboard with our new carrier andRead more