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	As a small "one person shop" that provides telecommunications services to an Association with over 125 employees, working with Association Resource Group (ARG) affords me the opportunity to have my own professional support staff! Their broad base of knowledge allows me to take advantage of "inside information" that I would not have the time or resources to gather on my own. I receive fantastic rates and utilize all the benefits that Service Providers offer, as if I was working for a large corporation! If I have a problem, ARG has staff members on board that can "backdoor" problems and get them quickly solved! They are relentless in pursuing credits for erroneous billing charges, and what client doesn't have that problem! ARG also has two engineers on staff, and will conference me in on a call to a vendor when there is a problem. Service issues and technical issues can them be resolved without further phone calls back and forth. I would not hesitate in recommending ARG and feel confident that they have my best interests in mind when negotiating services. Their business is built and maintained on good customer service. I have never encountered a staff member that does not put that issue first!
—	Water Environment Federation

Newsletters

Each month, ARG clients receive a monthly electronic newsletter. Our goal is to concisely and efficiently pass along our analysis of the latest industry-related news; provide tips to enhance your telecom services; give you an overview of new technologies and how they can be applied to your business; introduce you to new ARG staff; highlight new products or services ARG offers, as well as aggressive promotions; and share lessons learned among our thousands of business clients — all aimed at taking the confusion out of telecom.

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